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I rented a car from February to October. I saw damage once I got home when I tried a no water car cleaner. Paint came off the side of the car showing a line that had been painted in. I reported it to them immediately in person.. When I renewed the car monthly I...
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Anonymous
Anonymous

They did the same to me about 14 days ago, they used the same method we need to to contact everybody on this site and hold them accountable for they insurance scam! SAD!!!

#1114552
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Picked up a car. The man gives me the keys, I go to get into the car and the low tire indicator is on, tell the salesman who takes the car, brings it back a few min later and sensor is off. I’m assuming he aired up the tired. I drive 6 hours and two days later, sensor...
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2.4
#1114300
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Try to rent a car. Do not know the area and when we called for a pick up they told us that we were out of their "area". How was the consumer to know whether you're in an area or not? So we opted to rent a car closer to where we were so they could pick us up However,...
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2.1
#1114196
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Enterprise Rent A Car - I’m flying into Fort Myer

Enterprise Rent A Car
#1115872
2.4
Details
I tried to rent a car from Fort Myers airport and drop it off at another location the same day I understand that there was a hurricane but it has been over for a month I was told to talk to a manager stayed on line for 25 minuets then got hung up on they have cars from what I understand but would not rent me one
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Enterprise Rent A Car - Renting cars they don't have

Enterprise Rent A Car
#1111298
3.0
Details
Set a reservation drove 100 miles to pick up got dropped off waited near an hour at branch then was told they had no cars and they where unwilling to do anything to help so had to get taxi rent a hotel set new reservation and got called today and again no vehicles available
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Enterprise Rent A Car - Horrible experience

Enterprise Rent A Car
#1069826
2.1
Details
I rented a car for one week at the Union Park Florida enterprise. The first issue is when I got caught in a rainstorm and I found out the Windshield wipers did not work. I returned the car 2 in a half days early and I was told that I was only going to get a 7 dollar refund even though I rented the car for $19 a day . To this day I haven't received anything
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Enterprise Rent A Car - Bad service

Enterprise Rent A Car
#1066858
1.0
Details
Do not use enterprise. They are the rudest unprofessional people . They try to charge your credit card and the agent talks down on you like you are trash.
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I have never been more disappointed with a company as I am with Enterprise. I will never use this company for any future rental needs. I was in an accident and was given a Tahoe to drive for the first week. When I was informed that my car would take a while to be...
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EnterpriseCares
EnterpriseCares

Review #1114083, thank you for your comments and bringing this to our attention. I assure you that it's never our intention to inconvenience our customers. We would like to ...

#1114083
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I travel around the world with my job. Every week I fly somewhere and always try to use Enterprise. I am in Texas and needed a car. I called the closest office which was in Lockhart Texas. Now this is 26 miles away but the only one available. The guy tells me “I am...
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EnterpriseCares
EnterpriseCares

Review #1113511, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to...

3.9
#1113511
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My dealership rented a Ford Fusion for me..got to the counter and they still demanded $50 dollars deposited from me. Ok that don't make no since but I had to go to work no biggie...The car arrived dirty I know no standards at this Branch time to do the inspection walk...
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EnterpriseCares
EnterpriseCares

Review #1112858, We’ve noted your comments and we would like the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.cust...

5.0
#1112858
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I WILL NEVER RECOMMEND USING ENTERPRISE RENTAL CAR, especially 3522 Satellite Blvd location in Duluth GA. I assume - since ENTERPRISE is large and well known - that people use them without reviewing comments of previous experiences. We specifically needed a MINIVAN so...
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EnterpriseCares
EnterpriseCares

Review #1111581, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to...

2.1
#1111581
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Apparently I'm still on the do not rent list. It was in 2004. An emergency came up and my boyfriend at the time had to drive it. We paid all fees. Fast forward to 2017. I was in a car accident reserved a vehicle with Alamo. Once I arrive I was told they couldn't rent...
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EnterpriseCares
EnterpriseCares

ButlerS., we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to speak ...

1.0
#1111438
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I recently traveled from New York to Raleigh-Durham Airport. My brother-in-law sister and I took the shuttle to Enterprise car rental. Once my sister rented the car we proceeded outside with the rep to get in the car. We put out suitcases in the trunk and I put my...
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EnterpriseCares
EnterpriseCares

Review #1111410, Thanks for contacting us about this. Our offices do their very best to locate left behind items and return them to their rightful owner. You can file a Lost &...

Anonymous
Anonymous

Unacceptable is you blaming them for your incompetence. They apparently did not find your stuff. Who knows where it is located?

#1111410
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I needed to return to texas for work after dropping off my wifes car in Tennessee. I rented the car for 2 days use. Picked the vehicle up 5 pm thursday. Left Tennessee at 3 am Friday arrived in texas 615 pm on friday. Ihad called the enterprise office and spoke with an...
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EnterpriseCares
EnterpriseCares

Review #1109227, we would like to speak with you further. Please email ehiescalationscc@mailca.custhelp.com with your contact information, exact rental office location, renta...

#1109227
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