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I rented a van on 10/20/2017 for three days from 600 Riverside Ave, Roseville, CA 95678. However the gas was just half filled. I didn't realize it was just half fill, I called them after I got home. I expressed my concern on filling half tank full and return back. They...
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2.3
I liked
  • Pricing and product
I didn't like
  • Unprofessional behavior
  • Lying a customer
#1119183
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Unless you have no choice, avoid Enterprise, especially if it's a one-way rental. I should have listened to my friend but what happened to him (in the USA) also happened to us (in the UK) in May 2017. When you pick the car up they do a walk round explaining that only...
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2.5
I liked
  • Vehicle provided
I didn't like
  • Unfair charges for minor fair wear and tear damage
#1118404
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I've recently rented a car from the Hattiesburg, MS, Broadway Dr. location (10/20/17. The next day(today 10/21/17), I was pulled over by a Louisiana state trooper, only to find out the tag had expired (09/17). I'm livid about this experience and I'm now awaiting to...
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I didn't like
  • Illegal agreement
  • Illegal car
#1118320
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Enterprise Rent A Car - I’m flying into Fort Myer

Enterprise Rent A Car
#1115872
2.4
Details
I tried to rent a car from Fort Myers airport and drop it off at another location the same day I understand that there was a hurricane but it has been over for a month I was told to talk to a manager stayed on line for 25 minuets then got hung up on they have cars from what I understand but would not rent me one
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Enterprise Rent A Car - Renting cars they don't have

Enterprise Rent A Car
#1111298
3.0
Details
Set a reservation drove 100 miles to pick up got dropped off waited near an hour at branch then was told they had no cars and they where unwilling to do anything to help so had to get taxi rent a hotel set new reservation and got called today and again no vehicles available
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Enterprise Rent A Car - Horrible experience

Enterprise Rent A Car
#1069826
2.1
Details
I rented a car for one week at the Union Park Florida enterprise. The first issue is when I got caught in a rainstorm and I found out the Windshield wipers did not work. I returned the car 2 in a half days early and I was told that I was only going to get a 7 dollar refund even though I rented the car for $19 a day . To this day I haven't received anything
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Enterprise Rent A Car - Bad service

Enterprise Rent A Car
#1066858
1.0
Details
Do not use enterprise. They are the rudest unprofessional people . They try to charge your credit card and the agent talks down on you like you are trash.
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We went to hudsonville Michigan to rent a car for weekend . He asked if we had a reservation said no he said well I have no cars until Monday. No offer to call any other enterprise nothing! Went to another enterprise in grandville after we put in a reservation and got...
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1.0
#1117782
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From the top down this organization has the worst customer service. I keep going up the chain of command to get resolution and they just don't care. From secretaries who just hang up the phone without saying goodbye, claims people who interrupt and don't care what you...
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1.0
I didn't like
  • Unresponsive to customer contact
  • Rude personel
  • Customer service at corporate level
#1117600
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Taylor Brown, remember that name and if she's working the day you go in RUN. This has been probably my 10th time using this particular location, and each time there has been a problem. I get there on Saturday morning, have an appointment, and I am told the oil is...
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1.0
I didn't like
  • Did not receive vehicle
  • Not receiving a vehicle for which i had a reservation
  • Arrogant manager taylor brown
#1116907
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I rented a car from February to October. I saw damage once I got home when I tried a no water car cleaner. Paint came off the side of the car showing a line that had been painted in. I reported it to them immediately in person.. When I renewed the car monthly I...
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Anonymous
Anonymous

They did the same to me about 14 days ago, they used the same method we need to to contact everybody on this site and hold them accountable for they insurance scam! SAD!!!

#1114552
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Picked up a car. The man gives me the keys, I go to get into the car and the low tire indicator is on, tell the salesman who takes the car, brings it back a few min later and sensor is off. I’m assuming he aired up the tired. I drive 6 hours and two days later, sensor...
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2.4
#1114300
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Try to rent a car. Do not know the area and when we called for a pick up they told us that we were out of their "area". How was the consumer to know whether you're in an area or not? So we opted to rent a car closer to where we were so they could pick us up However,...
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2.1
#1114196
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I have never been more disappointed with a company as I am with Enterprise. I will never use this company for any future rental needs. I was in an accident and was given a Tahoe to drive for the first week. When I was informed that my car would take a while to be...
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EnterpriseCares
EnterpriseCares

Review #1114083, thank you for your comments and bringing this to our attention. I assure you that it's never our intention to inconvenience our customers. We would like to ...

#1114083
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