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Enterprise Rent A Car - Unsafe vechiles and invalid registration of rental cars
Enterprise Rent A Car - Unsafe vechiles and invalid registration of rental cars
Enterprise Rent A Car - Unsafe vechiles and invalid registration of rental cars
Enterprise Rent A Car - Unsafe vechiles and invalid registration of rental cars
Enterprise Rent A Car - Unsafe vechiles and invalid registration of rental cars
On 12/12/17 I arrived at Enterprise Rent a Car at Kansas City Airport. I had reserved a standard size car. Witch they failed to keep and offered me a full size pickup or a mustang. I choose the mustang vin. # 1fatp8uhoh5204924. The second day I had the car I was in...
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1.0
I didn't like
  • Renting an unsafe and improperly regestered vehicle
#1173692
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I was provided a rental car for an accident that wasn’t my fault. The person who hit me, their insurance provided replacement cars through enterprise. I was provided a car while my car was being repaired. I had no issues or problems with the car. When I went to return...
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2.6
#1173626
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Flying in for my dads chemo. Flight was canceled two days in a row. The third day we finally get to fly out at 6:30pm and Enterprise says we just don’t have the staff to wait for the plane, so you’ll have to pick it up the next day. Enterprise left me stranded.
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EnterpriseCares
EnterpriseCares

Dear anonymous review, we appreciate it when customers tell us about their experiences.I assure you that it's never our intention to inconvenience our customers.We would like ...

3.0
#1169689
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Enterprise Rent A Car - Horrible experience

Enterprise Rent A Car
#1069826
2.1
Details
I rented a car for one week at the Union Park Florida enterprise. The first issue is when I got caught in a rainstorm and I found out the Windshield wipers did not work. I returned the car 2 in a half days early and I was told that I was only going to get a 7 dollar refund even though I rented the car for $19 a day . To this day I haven't received anything
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Enterprise Rent A Car - Bad service

Enterprise Rent A Car
#1066858
1.0
Details
Do not use enterprise. They are the rudest unprofessional people . They try to charge your credit card and the agent talks down on you like you are trash.
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Enterprise Rent A Car - Calcutta Ohio Enterprise

Enterprise Rent A Car
#1055278
2.2
Details
I had an appointment to pick up a rental car for the weekend. I am on a tight schedule. Pick up time was 9 AM today. The car is not ready AGAIN. When we walk in the sales guy is on his cell phone talking. He precedes to tell us he is the only one there that's why the car is not ready. So, I have to wait until they wash and sweep out the car. Next time I will drive to Boardman to pick up the car.
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Enterprise Rent A Car - Customer kick off Enterprise lot police call.

Enterprise Rent A Car
#1048510
On 5-11-2017 at the Jonesbro Rd Union City location at 215pm. Video speaks shows no reason for me to be treated in a bad matter. Police arrived to only they said was very bad person. Have video tape showing manger act really bad lie on tape and call police.
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On December 28, 2017 I booked a reservation with Enterprise Car Rental for pickup on January 11, 2018 at 12:00 at West Woolbright Rd Boynton Beach, FL 33437 location to be returned on February 1, 2018 at PBI airport. When I went to location to pick up car I was told no...
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EnterpriseCares
EnterpriseCares

Review #1167512 we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to ...

1.0
#1167512
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When to pick up my rental at 11:45am, since my reservation it was to 12pm, after the checked me in, then after more than 45 minutes one of the representatives call me and he offered me a minivan or a pick up truck, because they didn’t have any SUV available, but...
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EnterpriseCares
EnterpriseCares

Review #1164736,We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp...

#1164736
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Horrible Service, Unprofessional behavior by employees.
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EnterpriseCares
EnterpriseCares

Review #1162868,We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp...

1.0
#1162868
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The Grosse Pointe Enterprise leasing office employees are unprofessional. This office leaves much to be desired. On the 5th January, the Grosse Pointe Enterprise office sent an employee who arrived at home next door. Upon informing the employee that she was next door,...
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EnterpriseCares
EnterpriseCares

Review #1162851,We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp...

#1162851
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Enterprise advertises, we'll pick you up. I always thought they would return you somewhere after the rental. Evidently, that is not the case! You're on your own to get to wherever you need to be!! My husband's company rented a car for him at the Memphis, TN airport...
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EnterpriseCares
EnterpriseCares

Review #1162769,We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp...

1.0
I didn't like
  • Customer service in columbus ms
#1162769
Reply to reviews
I rent vehicles very frequent from the LAX enterprise location it’s always a pretty busy location things are always at a fast pace. I rented a full-size vehicle for New Year’s eve December 31, 2017. When I arrive to pick up my rental car there were no cars available...
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EnterpriseCares
EnterpriseCares

IStaten3_54,We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com...

1.2
#1161403
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I am also a frequent enterprise renter. The car I rented over the holidays has expired plates. Customer service was not able to help at all. When I called the local enterprise store the rude young man said they have an agreement with police and hung up on me. Since I...
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EnterpriseCares
EnterpriseCares

Review #1160323,It's never our intention to inconvenience a valued customer. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the exact rental ...

EnterpriseCares
EnterpriseCares

Review #1160323, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhel...

2.3
#1160323
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