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I rented a car a Heathrow airport in London and went to get my car at 7am. I rented a midsize SUV through Expedia I went out to get the car and the girl who was showing me the car said I would have to as small SUV as they don't have midsize car and that is a booking...
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1.0
I didn't like
  • Everything
  • Will not use or recomend if this issue cannot be sorted promptly
  • Representative brushoff
#1052113
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Had a reservation to rent a car for Wednesday. They called me up and said it was for Thursday. I told them no it was for Wednesday. I go down to rent the car, and I get the rudest customer service employee who tries to think he is boss and if I don't like his attitude,...
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EnterpriseCares
EnterpriseCares

anonymous Review #1051618, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

offconsumerpissed
offconsumerpissed

Always feel bad for those employees. Sure, I imagine they deal with more normal people than people like you, but even if people like you happens once a day, that's not worth $...

1.0
I didn't like
  • Employees - they suck
#1051618
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Dear Pamela Nicholson, My wife got into a car accident back in September 2016 and our car was totaled. Since that time I have been using Enterprise to rent a car for me to drive her back and forth to work. On Wednesday May 17th, I traveled from Naples, Florida to your...
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EnterpriseCares
EnterpriseCares

danielld, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.cus...

1.0
I didn't like
  • Sarcastic disgusting manager
#1049813
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Enterprise Rent A Car Manager Review

Enterprise Rent A Car
#1048510
On 5-11-2017 at the Jonesbro Rd Union City location at 215pm. Video speaks shows no reason for me to be treated in a bad matter. Police arrived to only they said was very bad person. Have video tape showing manger act really bad lie on tape and call police.
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Enterprise Rent A Car Car Rental Review

Enterprise Rent A Car
#1047291
1.0
First they lied to me over the phone they told me if I did not have a utility bill I could use my bank statements then when I got to enterprise in Atlanta on Howell mill road they offered me a old car that looked like the interior seats had urine and *** on them I told them I refuse to drive a car that nasty.
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Short Review for May 12, 2017, Pc_service

Enterprise Rent A Car
#1046419
4.1
I have been receiving calls from a Christopher Thomas from Fleet. 6 to 7 calls per day. He is searching for a relative that I have not seen for years. He is doing the same to several relatives on cell and home phone. How he got the numbers is unknown but no one wants to talk to him or be harrased by him. Next step is the sheriff. Richard Morgan
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Enterprise Rent A Car Chrysler Car Rental Review

Enterprise Rent A Car
#1045021
1.3
We have to drive 120 miles to get rent a mini van with unlimited mileage. The local place is nice but will not rent unlimited miles saying it is a corporate policy but it is not at the airport. We rent about 4 times per year, so next year will just start renting from another company that includes unlimited miles, so at least they lose some business and money from incorporating that policy.
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I called Enterprise and requested a compact car. Went to pick up car at Whittier CA location and was given a mid size car instead. I told employee about mistake. 45 minutes later i was still waiting. I spoke to Abraham Urizar and told him i had to be on the road in 45...
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EnterpriseCares
EnterpriseCares

Connie90606, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca....

2.8
#1049439
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Enterprise Rent A Car - Company can today cut me off
I was driving on the hwy today in ottawa, ontario , canada when an enterprise company van totally cut me off on the hwy. Regardless of me pressing the horn continuously the van did not stop. I was forced to brake hatd so that he did not hit me. Unacceptable, photo of...
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EnterpriseCares
EnterpriseCares

anonymous Review #1049366, Did you call the local authorities? Your safety and the safety of your family is the most important thing to us. We'd be happy to discuss this wit...

#1049366
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I rented a vehicle at Columbus International airport and had a billing question for the staff after completion of rental. First I was told that I will be charged $48 for one day after all the taxes. I opted for email receipt instead of paper and drove off from the...
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EnterpriseCares
EnterpriseCares

anonymous Review #1047137, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

#1047137
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Booked a car on the 6/5/17 to be picked up at salamander street in Leith.Turned up on Monday 8/5/17 at ten oclock to be told there was no car for me.There was no apology no offer of even an upgrade.They said they phoned the house twice on the7/5/17 but it only shows up...
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EnterpriseCares
EnterpriseCares

anonymous Review #1046972, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

1.0
I didn't like
  • Manager does not appreciate repeat business
#1046972
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My wife called to rent a car in Lincoln NE and they gave her a confirmation number. Went to get the car and he didn't have one. Said the reservation was for 2 pm and we were late. We said it would be after 2 pm that we would be there. She said it was ok because they...
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EnterpriseCares
EnterpriseCares

Review #1045061, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mai...

#1045061
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Very happy and very greatful to the enterprise car rental location at 4510 s florida ave ,lakeland fl 33813. Samantha and her team are really friendly , super courteous and overall just very nice people. On top of going out of there way to pick me up , the driver...
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EnterpriseCares
EnterpriseCares

anonymous Review #1044903, Thank you very much for the wonderful review! Our team is happy to hear that we have gained your complete satisfaction. Your feedback and your revie...

3.8
#1044903
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In Connecticut, I was told to bring a credit card or money order, I brought a money. I was in a rush to get back to work, I often rent from Enterprise, and it's always new people working that was my first notice of why they're, changing so much. On this day they had my...
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EnterpriseCares
EnterpriseCares

Review #1044155, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mai...

#1044155
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