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My wife called to rent a car in Lincoln NE and they gave her a confirmation number. Went to get the car and he didn't have one. Said the reservation was for 2 pm and we were late. We said it would be after 2 pm that we would be there. She said it was ok because they...
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EnterpriseCares
EnterpriseCares

Review #1045061, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mai...

#1045061
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Very happy and very greatful to the enterprise car rental location at 4510 s florida ave ,lakeland fl 33813. Samantha and her team are really friendly , super courteous and overall just very nice people. On top of going out of there way to pick me up , the driver...
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EnterpriseCares
EnterpriseCares

anonymous Review #1044903, Thank you very much for the wonderful review! Our team is happy to hear that we have gained your complete satisfaction. Your feedback and your revie...

3.8
#1044903
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In Connecticut, I was told to bring a credit card or money order, I brought a money. I was in a rush to get back to work, I often rent from Enterprise, and it's always new people working that was my first notice of why they're, changing so much. On this day they had my...
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EnterpriseCares
EnterpriseCares

Review #1044155, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mai...

#1044155
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Enterprise Rent A Car Car Rental Booking Review

Enterprise Rent A Car
#1032363
1.0
Booked an SUV on line for 8am pickup. Artived at 830am only to be told no vehicles available and would be about an hour without guarantee a vehicle would be available. Informed enterprise representative i had a reservation/booking, but it didn't matter. Why confirm a reservation if you cant guarantee it. How am i to wait without knowing if a vehicle is available or not.
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Short Review on March 20, 2017

Enterprise Rent A Car
#1023319
Just had the same thing happen on Rt 22, in Union, NJ. Vehicle in shop for a recall Toyota had Enterprise pick me up. Upon arrival told me no because of my provisional license and refused to take me back to Toyota.
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Short Review on March 18, 2017

Enterprise Rent A Car
#1022398
Not freindly at all i never rent car from enterprise again
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Enterprise Rent A Car Car Rental Booking Review

Enterprise Rent A Car
#1021333
3.6
Went to the airport today tonpick up the car i had reserved. Despite acknowledgeing my reservation I was told there were no cars available and it might b several hours till they had one.
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I am completely unhappy with the kind of service provided. I had made a booking calling you guys. I received a confirmation of my booking. Confirmation number 1918743562 .This was for Saturday April 29th, 2017 pick up at 12 noon from Horton street location in London...
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EnterpriseCares
EnterpriseCares

Review #1043517, Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our Ontario Regional management a...

1.0
#1043517
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So we called and made a reservation at the Broad River location in Columbia South Carolina two weeks ahead of time the girl that I talked to never said anything about a reservation number anything she just said okay you pick it up and it between 1 and 130 so I tell her...
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EnterpriseCares
EnterpriseCares

Review #1042928, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mai...

1.1
#1042928
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Miserable experience that will last OVER A MONTH. I rented a car to go to a funeral. Before we took the car we did a walk around- I pointed out some scratches next to the driver side front tire. I was told "those aren't significant." Upon returning the car a few days...
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Anonymous
Anonymous

I am the original poster and adding to this post. First off, to "EnterpriseCares," why would I ever consider wasting more time talking to your company? I'd rather spend my tim...

EnterpriseCares
EnterpriseCares

Review #1042740, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mai...

#1042740
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Apropriately upon discovery of this incident I personally went to enterprise for which printed me out a report to then discover they had more information than myself by said report that was unilaterally or independantly conjoured up by assumptions,speculations,opinions...
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EnterpriseCares
EnterpriseCares

anonymous Review #1040499, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

Product
#1040499
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I rented a Fiat while in Kentucky and had two issues. The left hand turn signal only worked once in a while. Another issue was a front plastic piece below the radiator fell to the ground on one side while I was driving. I heard a noise but did not know what the problem...
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EnterpriseCares
EnterpriseCares

anonymous Review #1035935, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

Anonymous
Smitty

Fiat ? Fix It Again Tony

#1035935
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I got an SUV from Enterprise while my car was being repaired. My insurance covered the rental cost so I wasn't expecting to pay anything. Things changed. I spoke with the manager on the day of a storm in the area. I asked if I could get coverage for the storm because I...
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Anonymous
Anonymous

I am once again at Enterprise rental and for the 3rd time straight I have to wait for the car that I reserved to be cleaned. It appears that either the customer service reps d...

EnterpriseCares
EnterpriseCares

Randall, Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our Georgia Regional management. I have a...

#1035512
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Friday I was hit in a intersection by a lady who failed to stop at the stop sign. She was taken to the hospital due to the impact. Today I recieved the accident report and was informed she was in a enterprise rental and the insurance info just shows valid. So I contact...
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EnterpriseCares
EnterpriseCares

Review #1033146 , We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@ma...

#1033146
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