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I WILL NEVER RECOMMEND USING ENTERPRISE RENTAL CAR, especially 3522 Satellite Blvd location in Duluth GA. I assume - since ENTERPRISE is large and well known - that people use them without reviewing comments of previous experiences. We specifically needed a MINIVAN so...
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EnterpriseCares
EnterpriseCares

Review #1111581, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to...

2.1
#1111581
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Apparently I'm still on the do not rent list. It was in 2004. An emergency came up and my boyfriend at the time had to drive it. We paid all fees. Fast forward to 2017. I was in a car accident reserved a vehicle with Alamo. Once I arrive I was told they couldn't rent...
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EnterpriseCares
EnterpriseCares

ButlerS., we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to speak ...

1.0
#1111438
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I recently traveled from New York to Raleigh-Durham Airport. My brother-in-law sister and I took the shuttle to Enterprise car rental. Once my sister rented the car we proceeded outside with the rep to get in the car. We put out suitcases in the trunk and I put my...
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EnterpriseCares
EnterpriseCares

Review #1111410, Thanks for contacting us about this. Our offices do their very best to locate left behind items and return them to their rightful owner. You can file a Lost &...

Anonymous
Anonymous

Unacceptable is you blaming them for your incompetence. They apparently did not find your stuff. Who knows where it is located?

#1111410
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Short Review on March 18, 2017

Enterprise Rent A Car
#1022398
Not freindly at all i never rent car from enterprise again
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Enterprise Rent A Car Car Rental Booking Review

Enterprise Rent A Car
#1021333
3.6
Details
Went to the airport today tonpick up the car i had reserved. Despite acknowledgeing my reservation I was told there were no cars available and it might b several hours till they had one.
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Additional Fees
Additional Services
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Customer service
Discounts and Special Offers
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Price Affordability
Product or Service Quality
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Value for money
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Short Review on February 17, 2017

Enterprise Rent A Car
#1009955
1.0
Details
Damage was done to personal vechile at Spfld Illinois location and was given phone number to manager Ryan Nicholson who cannot return my phone calls or email.
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Customer service

Enterprise Rent A Car Car Rental Review

Enterprise Rent A Car
#995787
2.3
Details
Very disappointed in the car. Car was smelly and very dirty inside. Windows had a film on them. There was dog hair everywhere. Customer service was good but did not like the condition of the car. I will pass this on to other customers. Randy
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Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
Set a reservation drove 100 miles to pick up got dropped off waited near an hour at branch then was told they had no cars and they where unwilling to do anything to help so had to get taxi rent a hotel set new reservation and got called today and again no vehicles...
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EnterpriseCares
EnterpriseCares

Review #1111298, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to...

3.0
#1111298
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I needed to return to texas for work after dropping off my wifes car in Tennessee. I rented the car for 2 days use. Picked the vehicle up 5 pm thursday. Left Tennessee at 3 am Friday arrived in texas 615 pm on friday. Ihad called the enterprise office and spoke with an...
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EnterpriseCares
EnterpriseCares

Review #1109227, we would like to speak with you further. Please email ehiescalationscc@mailca.custhelp.com with your contact information, exact rental office location, renta...

#1109227
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My wife chose to keep her maiden name when we were married, I was refused to rent her a car on my credit card as our names are different, I had rented cars there several times in the past with no issue, I will not be using their service again
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EnterpriseCares
EnterpriseCares

Review #1108046, we’ve noted your comments and we would like to speak with you further. Please email ehiescalationscc@mailca.custhelp.com with your contact information, exact...

1.0
#1108046
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called trying to rent a car for just 1 day. this was 730 in the morning on friday, Sept. 29, 2017. First time I called i was hung up on after waiting to transferred to the local office. Second time i called. the lady takes down all my information to secure the...
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EnterpriseCares
EnterpriseCares

Review #1107937, we would like to speak with you further. Please email ehiescalationscc@mailca.custhelp.com with your contact information, exact rental office location, renta...

#1107937
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I took a friend to rent a car. Hr had no credit card but needed a $25 deposit so after the Enterprise agent assured me that if i used my card for the $25 deposit that would b the most charged to my card if even that. She in fact told me i could get a money order for...
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EnterpriseCares
EnterpriseCares

robertjr6348_43, We're happy to look into this further for you. Please email ehiescalationscc@mailca.custhelp.com with your contact information, the name of the primary rente...

1.0
#1106960
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This is complaint is all about the Enterprise store at Silver Spring Auto Park 3110a Automobile Blvd Silver Spring, MD 20904 Hi I am a regular customer of enterprise, I registered here to report an incident. I have made a reservation today at your store and requested...
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EnterpriseCares
EnterpriseCares

Review #1106685, Thank you for your feedback. Have you gotten into a vehicle? Please email ehiescalationscc@mailca.custhelp.com with your contact information, exact rental off...

1.0
#1106685
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We were sold a $20 device that was inserted in a sleeve on our windshield. We were told that this would cover all tolls in the states we would be traveling in. After we returned from our vacation we started to get letters indicating that we had incurred tolls and that...
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EnterpriseCares
EnterpriseCares

Review #1106468, thank you for your review. We're listening and would like to address this with you directly. Please email ehiescalationscc@mailca.custhelp.com with your con...

#1106468
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