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Paramjit Singh 1477 penny way madera ca 93637 559-395-2608 psinghmadera@gmail.com I Live in madera ca.I need to rent a 12 passenger van for the weekend.Madera Location doesnot have 12 passenger van, So I called fresno and they made my reservation.I called to confirm...
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EnterpriseCares
EnterpriseCares

Paramjit, Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our California Regional management and o...

#1030765
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Reserve a car on March 20th, got conformation number and thought I was good for pick up on April 5th at 7:00am. On April 4th got call from management stating that our rental reservation may be late about 2 hrs but we would be first. 9:00am came and went then we were...
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EnterpriseCares
EnterpriseCares

anonymous review #1030233, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

1.0
#1030233
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I was 2 days late dropping off the car which I was trying to get back to original spot in Woburn ma. I contacted the woburn office and was told I could drop it off at a near by office which I was not aware of. I then started getting harassment calls from Christopher...
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EnterpriseCares
EnterpriseCares

We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com ...

Anonymous
Anonymous

"nd all kinds of other numbers"There are no all kind of numbers. These are numbers YOU gave to them when renting the car. Something stinks about your complaint. I too had to d...

1.4
I liked
  • People in woburn office
I didn't like
  • Fleet christopher thomas
#1029164
Reply to reviews

Short Review on February 17, 2017

Enterprise Rent A Car
#1009955
1.0
Damage was done to personal vechile at Spfld Illinois location and was given phone number to manager Ryan Nicholson who cannot return my phone calls or email.
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Enterprise Rent A Car Car Rental Review

Enterprise Rent A Car
#995787
2.3
Very disappointed in the car. Car was smelly and very dirty inside. Windows had a film on them. There was dog hair everywhere. Customer service was good but did not like the condition of the car. I will pass this on to other customers. Randy
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Short Review on January 09, 2017

Enterprise Rent A Car
#988003
3.5
Representatives were great as well as prices but it is ridiculous waiting three hours for a vehicle to arrive
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Enterprise Rent A Car Customer Care Review

Enterprise Rent A Car
#940766
Yes had a reservation at Enterprise in Paso Robles at 830 in the morning dealt with a Thao Nguyen very unprofessional worst customer service ever.
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The worse rental experiance ever. The Manager Ana at the Lithonia Ga is so unprofessional. Ive never had a bad experience with Enterprise until now. We cashed out on a $1000 rental and she was rude obnoxious (a customer before us was the issue) she told.another...
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EnterpriseCares
EnterpriseCares

We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com ...

3.2
#1028790
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Never rent anything from this place they are a bunch of crook's. My uncle was rear ended last week and the other persons insurance supposedly covered him a rental from here . He had to give them a credit card with a 50.00 hold and when we took it back they are saying...
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EnterpriseCares
EnterpriseCares

fruggie2002, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca....

Letitgo
Letitgo

Obviously something happened between the time you rented and the time you took it back since they are required to do a check of the car with you upon rental. You brought it ba...

1.0
I didn't like
  • Being charged for an expense i did not incur
  • Bad process on returns
#1027906
Reply to reviews
Very disappointed!!! I had a reservation for over 2 weeks at the Illinois location. I have rented many times from Enterprise with no problems. First, after waiting 30 min they almost gave my car (the only car on the lot to the walk-in customer in front of me. But he...
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EnterpriseCares
EnterpriseCares

mama5, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhe...

2.0
#1025627
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I went in today to rent a large SUV on the friends and family plan. I also wanted to add a driver to the account. And I was told that my additional driver needed to have a major credit card with there name on it. I had a major credit card with my driver's license. I...
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EnterpriseCares
EnterpriseCares

anonymous review #1025095, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

offconsumerpissed
off***sumer***ed

"I am a 70 year old woman and this is how I get treated."Ma'am, it sounds like you are wanting special treatment, not to be treated equally. Why is it surprising that a compan...

#1025095
Reply to reviews
I am in a in a battle right now with this person at enterprise and this man is trying to rip me off I been dealing with him since last year September 2015 I just got my car fix I think February this year its been so long I forgot and he is acting like He was in the...
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EnterpriseCares
EnterpriseCares

anonymous Review #1024693, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

I liked
  • B a d
#1024693
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We rented a car from Enterprise, upon returning, the supervisor said we damaged the fender. My husband had done the walk thru and had not noticed it. When I drove it home, I was walking around the car and just barely saw the uneven fender. I did not mention it to him,...
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EnterpriseCares
EnterpriseCares

Review #1024035,We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mail...

2.7
#1024035
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After having a horrible experience renting a vehicle from Enterprise in Brandon, MS the Branch Rental Manager, Ms Cook gave me her Enterprise business card with writing on the back "2 free days on next rental 0531 cs waited over 2 hours". When I contacted this...
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EnterpriseCares
EnterpriseCares

Review #1023687, We’ve noted your comments and we would like to have the opportunity to help you with this. Please send us a detailed email to ehiescalationscc@mailca.custhelp...

1.2
I didn't like
  • Way i was treated
#1023687
Reply to reviews