filters
State:
Show
City:
Show
Product:
Show
I had made arrangements to fly into Providence, RI. Since I generally use Enterprise, I didn't think that would be a problem. Well, wrong. My flight was scheduled to arrive at 11:42pm. Wondering what would happen if I was delayed. Always a possibility. Upon calling,...
Read more
EnterpriseCares
EnterpriseCares

Review #1371946, we appreciate your comments and would like to speak with you further about this experience. Please email ehiescalationscc@mailca.custhelp.com with your contac...

Anonymous
Really Ni66a

Sooooooo you're mad because they have Hours of Operation like every other business............ Wow

1.0
#1371946
Reply to reviews
Enterprise apparently has no ability to stop branch managers and assistant managers from preying on women. I was dropped off at my house after renting and, before getting out, the assistant manager asked to take me to get drinks later. Another time at the branch he was...
Read more
EnterpriseCares
EnterpriseCares

Review #1370394, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please email ehiescalat...

#1370394
Reply to reviews
I have been a loyal customer of Enterprise for the last 10 + years and never had an issue so I never had to call customer service number until today, because they didn't reedem my points for a free day rental. I recieved a confirmation email that specifies my...
Read more
EnterpriseCares
EnterpriseCares

Review #1367540, thank you for your comments. In order to redeem your Enterprise Plus points, you must log onto your account and make your reservation by selecting the "Redeem...

1.3
#1367540
Reply to reviews
My car warranty rented me a car while mine is in the shop. I started off with a minivan and had to take it back a little over a week later because it had a low tire and needed an oil change. The worker there gave me the keys to another car told me she knew about the...
Read more
EnterpriseCares
EnterpriseCares

KeyDuskyDolphin, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to s...

1.2
I didn't like
  • Accused of damage i did not do to rental car
  • Awful staff
#1364634
Reply to reviews
Show

Enterprise Rent A Car - Pissed off

When looking a my review, I hit the wrong location button and I couldn't go back. This happen in Bridgeton nj, Pearl St. Location. And then Vineland nj location was no help at all.
#1362910
Reply to reviews
No drop of box @ bridgeton Pearl St location. I drop off rental on opening business hours!! No one there. I took keys with me and tried to return them next Dy. I was then told to bring keys to another location, which I did. I own a cleaning business myself!! I then...
Read more
EnterpriseCares
EnterpriseCares

ExcitableRabbit706, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like t...

1.7
#1362905
Reply to reviews
They have a nice setup to frame you if you rent a car, like you point bums and the measure them and tell you don't worry, next day you are charged for that. Can't you remember what you did last night? I did return the car next day and asked to talk to the person that...
Read more
EnterpriseCares
EnterpriseCares

Review #1362493, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to s...

2.5
#1362493
Reply to reviews
Back in April, I was involved in a car accident and the person at fault had insurance. Their insurance paid for my rental from Enterprise Rent a Car. But we have to give them my debit for the $50 deposit. 2 months later I get charged $200 for the rental. After numerous...
Read more
EnterpriseCares
EnterpriseCares

JuniorHawk, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to speak ...

1.0
#1360985
Reply to reviews
White service van pulled in my driveway backed up and total my mailbox didn’t even stop what a idiot
Read more
EnterpriseCares
EnterpriseCares

We’ve noted your comments and we would like to help put you in touch with someone who can help with this. Please send us a detailed email to ehiescalationscc@mailca.custhelp.c...

#1359839
Reply to reviews
At the time of picking up the rental car the associate told me that I couldn’t use my Geico coverage and charge me with their assurance holding $100 on my credit card . In the mid time I contacted Geico to verify if it’s was right . They confirmed that it was abolutly...
Read more
EnterpriseCares
EnterpriseCares

We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the...

1.0
#1357987
Reply to reviews