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Enterprise Rent A Car - St. Petersburg Cheaters
Picked the car up at 3400 5TH AVE S, SAINT PETERSBURG, FL location while it was raining. They parked the car out in the pouring rain for us to inspect. I saw a smudge on the door and showed it to the tall blond haired man, I rubbed and seemed to come off, however the...
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platkin

platkin Enterprise Corporate has refunded the $500.00 fee for the dent that came with the car. Make certain the car is dry and take a movie or pictures of all dents or blemishesResol...

platkin

platkin I emailed information requested on the 15th of March and again today on the 20th.We shall see, Carol H.'s email seemed sincere

3.9
I liked
  • Car was comfortable
I didn't like
  • Trickery
#1020873
Reply to reviews
Enterprise Rent A Car - Vehicle not available...on the way to pick it up
I reserved a van from Enterprise for 12/27/16. I searched online for a location near my house, but no vans were available. I widened my search and Demmings Collision in Belleview, FL had a van available for 12/27. Our family was going on a trip and wanted to take 1...
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Anonymous

Vernon Carson Had a reservation for a car called on Feb 22 2017 they said they was out of cars. called back this morning Feb 23 2017 then they told me that they could not come pick me up. T...

EnterpriseCares

EnterpriseCares anonymous review #986982, We’ve noted your comments and would like the chance to look into this for you. Please send us a detailed email to care@enterprise.com include the exa...

Enterprise Rent A Car - Car NOT Ready, TWICE ... No discount for early return://
I requested an AWD SUV for the morning of 12/26/16 at 8AM, Novato, CA. The attendant told me that 'time' was not available & I needed to come in at 7:30 or 8:30 AM. Since I needed to be on the road BEFORE 9AM, I chose 7:30. Upon arrival, no car & I was told that 'my'...
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paulafava

paulafava I just received the following email ... which is NOT correct! I am writing from my ONLY email address. The only difference is that I sent the first message from YOUR website. ...

EnterpriseCares

EnterpriseCares We’ve noted your comments and we would like the opportunity to look into this for you. Please send us a detailed email to care@enterprise.com include the exact rental location...

1.7
I didn't like
  • That my car was not ready in a timely manner
#981162
Reply to reviews
We arrived to Miami International Airport after 12 hours fly from Europe with my wife and my little kid, After giving my credit card and went down to the garage to pick up my car I found it in red color, so I Just asked the manager to change it because I do not like to...
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EnterpriseCares

EnterpriseCares review #977279, We would like the opportunity to look into this for you. Please email care@enterprise.com with the complete details including your contact information, reserva...

Enterprise Rent A Car - Taken Advatage Of
Enterprise Rent A Car - Taken Advatage Of
Waited 4 months to file a corporate complaint never herd back for obvious reason on their end. Tried to work out my situation as i returned the car they did not even check it. Then 3 days later I receive a call stating i owed them $500 dollars in damages. I went to the...
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EnterpriseCares

EnterpriseCares anonymous review #957097, We’ve noted your comments and we would like to have the opportunity to look into this for you. Please send a detailed email to care@enterprise.com in...

Enterprise Rent A Car Car Rental Review
Enterprise Rent A Car Car Rental Review
Enterprise Rent A Car Car Rental Review
I returned my car and left my pricey pair of sunglasses in one of the cars i rented. I drove away and realized i forgot them. I didn't go back because i assumed that i could just call them and they would ,while giving the car a check over, put them in a lost and found...
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EnterpriseCares

EnterpriseCares anonymous review #955568, our offices do their very best to locate forgotten and misplaced items and return them to their rightful owner. The Social Media Team is happy to hel...

Enterprise Rent A Car - I feel cheated!!!
I rented a car while my car was being repaired, offered me a coverage insurance told them that on previous occasions my insurance has covered the rental car, I said do not worry this is just a temporary protection as soon as you call your insurance we cancel this...
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1.0
I didn't like
  • I feel cheated
#919865
Reply to reviews
Enterprise Rent A Car - Enterprise Car Rental Damaged My Personal Vehicle
I have typically been very satisfied with this office. However, a recent rental experience went totally wrong. I rented for the first time for a week-long period. I left my personal car on the Enterprise lot, parking where the store attendant indicated I should. The...
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3.2
I didn't like
  • Customer service at corporate level
#884603
Reply to reviews
Enterprise Rent A Car - Enterprise Scam - Hail Damage
Rented a car from Denver International Airport on 5/26/16 to drive to Pueblo West, CO. There were hail storms which moved through the area right after I landed.... I landed at 1:30 pm, storms came through at 2:15 and were moving east quickly. I waited for my checked...
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Anonymous

Anonymous I had the same thing happen to me and I am in touch currently with dateline NBC. I am sure they will call you too.

EnterpriseCares

EnterpriseCares Anonymous (#871379), customer service and satisfaction are very important to us at Enterprise. I would like to follow up with you. Please email me at care@enterprise.com with ...

3.2
I didn't like
  • Being scammed for hail damage
#871379
Reply to reviews
Enterprise Rent A Car Car Rental Review from Bend, Oregon
Enterprise Rent A Car Car Rental Review from Bend, Oregon
Sooo unhappy, reserved ahead of time, went in 2 days in advance to make sure I had everything taken care of so that day of pick up would be quick and efficient (made sure to talk to same rep each time). Day of pick up, of course it was busy so there was a wait to get...
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EnterpriseCares

EnterpriseCares We'd like to hear more about your experience. Please email us at care@Enterprise.com with your contact information, reservation and/or rental agreement numbers, exact location...