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So back in December I rented a car for a holiday trip. There was the usual issues when picking up a rental but nothing out of the ordinary. While returning home the day before returning the car a semi truck kicked up a rock and chipped the windshield. When returning...
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ransom

ransom You say it was not your fault and I'm sure it wasn't. However, it wasn't their fault either and you refused to get their insurance for it so you assumed responsibility for an...

Anonymous

Anon Call your bank and dispute the charges. I would say it was theft and have them refund the money. If that doesn't work get an attorney or take them to small claims. If i...

Apparently, I am only one of many who have been targeted by this scam, and something needs to be done about it. Here are the details: On June 14, 2011, I had an appointment for my car to be serviced at Metro Volkswagen in Irving, Texas. They had promised a loaner...
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Anonymous

Anonymous Hi All,I rented a car in enterprise (hyundai accent 2016) and when car was parked some one hit my car and my front bumper is broken so can i know what will be the amount which...

Anonymous

Anonymous Just buy the insurance and you won't have to worry about it

I rented April 6, 2013. Paid my rental fees plus a deposit (which is required when you use a debt card, not to mention a pay check stub as well). I was to return two days later but extended my rental until April 12, 2013. When I brough the car back was told the deposit...
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Anonymous

Anonymous So you give them $100 to use their $25,000 vehicle, don't give it back when you agreed to (which could leave someone else without a car) then complain when they also change th...

ibarro01

ibarro01 I rented a car via Hotwire.com paying $85.00 per one day using Enterprise at JFK Airport from 8/6-7/13 and Enterprise charged me $96.00 for an economic car. Still waiting on t...

Enterprise Rent A Car Car Rental Booking Review

#1032363
1.0
Booked an SUV on line for 8am pickup. Artived at 830am only to be told no vehicles available and would be about an hour without guarantee a vehicle would be available. Informed enterprise representative i had a reservation/booking, but it didn't matter. Why confirm a reservation if you cant guarantee it. How am i to wait without knowing if a vehicle is available or not.
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Short Review for March 05, 2017

#1017195
1.0
Was recommended to Enterprise rental car buy Progressive Insurance Company one of Progressive Auto Insurance clients hit my car Progressive was supposed to pay the bill for the rental 2 weeks later Enterprise took $209 in my bank account and told me it's my responsibility to pay the bill, they are very rude when I tried talk to them, the way I see it Progressive and Enterprise are scamming people
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Short Review for March 20, 2017, Pc_service

#1023319
Just had the same thing happen on Rt 22, in Union, NJ. Vehicle in shop for a recall Toyota had Enterprise pick me up. Upon arrival told me no because of my provisional license and refused to take me back to Toyota.
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Enterprise Rent A Car Hyundai Car Rental Review

#1035391
1.0
From ontario. Got scammed saying I cause damage I did.not do. $980
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Enterprise Rent A Car - ENTERPRISE FALSE HAIL DAMAGE CLAIMS
Enterprise Rent A Car - ENTERPRISE FALSE HAIL DAMAGE CLAIMS
In May of 2014, through the recommendation of my insurance co., I rented a car from Enterprise while my car was being repaired. When I picked up the vehicle, I notice it was scuffed, scratched, scraped, dinged and just generally very worn. I pointed this out to the...
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Anonymous

anonymous I won't do business with Enterprise at all. First, we bought a car from Enterprise and it was touted as being almost new and in ex-cellent condition. Enterprise was recommen...

Anonymous

Anonymous This is quite common. I work for a company which rents a large volume of vehicles. When it first happened I used to try to fight them but our VISA insurance doesn't seem to ha...

Enterprise's current TV ads about 'caring' and 'wanting to fix your problems, even if you didn't rent from their particular agency', are certainly NOT what we experienced! On 21 Dec, we (6 of us, 3 were children) rented a family van in Utah, then traveled to...
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Anonymous

Anonymous Well, it's not Christmas. I live in rural Wisconsin a mere 30 miles from Enterprise. They won't come pick me up either.

Anonymous

Anonymous You can't be upset because they didn't have any rentals available on Christmas eve and your dumb *** wrecked the one you had. Also, why would you expect them to drive to Calif...

Enterprise Rent A Car - St. Petersburg Cheaters
Picked the car up at 3400 5TH AVE S, SAINT PETERSBURG, FL location while it was raining. They parked the car out in the pouring rain for us to inspect. I saw a smudge on the door and showed it to the tall blond haired man, I rubbed and seemed to come off, however the...
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platkin

platkin Enterprise Corporate has refunded the $500.00 fee for the dent that came with the car. Make certain the car is dry and take a movie or pictures of all dents or blemishesResol...

platkin

platkin I emailed information requested on the 15th of March and again today on the 20th.We shall see, Carol H.'s email seemed sincere

3.9
I liked
  • Car was comfortable
I didn't like
  • Trickery
#1020873
Reply to reviews
Students agree! Enterprise is unethical and lacks professionalism and is rightly being accused of bullying, lack of ethics and discrimination! They lied and bullied a Latino student, who was a long time loyal customer, and desperate to get to LA to see his grandmother...
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EnterpriseCares

EnterpriseCares I see that the Social Media Team has reached out to you on Twitter and other social forums. If you'd like to speak to us directly about this, please send us the specific deta...

I was contacted 01/06/17 at 11:00 AM EST by Mart Stern (760-890-1185) with the Fleet Assessment Group with regard to a vehicle rented to my Spouse (served divorce papers 11/07/16 by CT State Marshall) and still not returned to the Flatbush, NY Rental Agency. I provided...
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EnterpriseCares

EnterpriseCares JHGallo, We’ve noted your comments and would like the chance to look into this for you. Please send a detailed email to care@enterprise.com include the exact rental location, ...

3.3
I liked
  • Online rental experience
I didn't like
  • Customer service notification and follow up
#988162
Reply to reviews
Never rent anything from this place they are a bunch of crook's. My uncle was rear ended last week and the other persons insurance supposedly covered him a rental from here . He had to give them a credit card with a 50.00 hold and when we took it back they are saying...
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EnterpriseCares

EnterpriseCares fruggie2002, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca....

Letitgo

Letitgo Obviously something happened between the time you rented and the time you took it back since they are required to do a check of the car with you upon rental. You brought it ba...

1.0
I didn't like
  • Being charged for an expense i did not incur
  • Bad process on returns
#1027906
Reply to reviews
I was 2 days late dropping off the car which I was trying to get back to original spot in Woburn ma. I contacted the woburn office and was told I could drop it off at a near by office which I was not aware of. I then started getting harassment calls from Christopher...
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EnterpriseCares

EnterpriseCares We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com ...

Anonymous

Anonymous "nd all kinds of other numbers"There are no all kind of numbers. These are numbers YOU gave to them when renting the car. Something stinks about your complaint. I too had to d...

1.4
I liked
  • People in woburn office
I didn't like
  • Fleet christopher thomas
#1029164
Reply to reviews