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I rented a Fiat while in Kentucky and had two issues. The left hand turn signal only worked once in a while. Another issue was a front plastic piece below the radiator fell to the ground on one side while I was driving. I heard a noise but did not know what the problem...
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EnterpriseCares

EnterpriseCares anonymous Review #1035935, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

Anonymous

Smitty Fiat ? Fix It Again Tony

I got an SUV from Enterprise while my car was being repaired. My insurance covered the rental cost so I wasn't expecting to pay anything. Things changed. I spoke with the manager on the day of a storm in the area. I asked if I could get coverage for the storm because I...
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EnterpriseCares

EnterpriseCares Randall, Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our Georgia Regional management. I have a...

Friday I was hit in a intersection by a lady who failed to stop at the stop sign. She was taken to the hospital due to the impact. Today I recieved the accident report and was informed she was in a enterprise rental and the insurance info just shows valid. So I contact...
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EnterpriseCares

EnterpriseCares Review #1033146 , We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@ma...

Enterprise Rent A Car Hyundai Car Rental Review

#1035391
1.0
From ontario. Got scammed saying I cause damage I did.not do. $980
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Enterprise Rent A Car Car Rental Booking Review

#1034631
1.6
I was disappointed the day I booked a car and when I've got there, they said nothing was available, so I had to wait for more than 45 min. They couldn't offer something else. This was a bad service I ever had!!
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Enterprise Rent A Car Car Rental Booking Review

#1032363
1.0
Booked an SUV on line for 8am pickup. Artived at 830am only to be told no vehicles available and would be about an hour without guarantee a vehicle would be available. Informed enterprise representative i had a reservation/booking, but it didn't matter. Why confirm a reservation if you cant guarantee it. How am i to wait without knowing if a vehicle is available or not.
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Short Review for March 20, 2017, Pc_service

#1023319
Just had the same thing happen on Rt 22, in Union, NJ. Vehicle in shop for a recall Toyota had Enterprise pick me up. Upon arrival told me no because of my provisional license and refused to take me back to Toyota.
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Paramjit Singh 1477 penny way madera ca 93637 559-395-2608 psinghmadera@gmail.com I Live in madera ca.I need to rent a 12 passenger van for the weekend.Madera Location doesnot have 12 passenger van, So I called fresno and they made my reservation.I called to confirm...
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EnterpriseCares

EnterpriseCares Paramjit, Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our California Regional management and o...

Reserve a car on March 20th, got conformation number and thought I was good for pick up on April 5th at 7:00am. On April 4th got call from management stating that our rental reservation may be late about 2 hrs but we would be first. 9:00am came and went then we were...
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EnterpriseCares

EnterpriseCares anonymous review #1030233, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

I was 2 days late dropping off the car which I was trying to get back to original spot in Woburn ma. I contacted the woburn office and was told I could drop it off at a near by office which I was not aware of. I then started getting harassment calls from Christopher...
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EnterpriseCares

EnterpriseCares We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com ...

Anonymous

Anonymous "nd all kinds of other numbers"There are no all kind of numbers. These are numbers YOU gave to them when renting the car. Something stinks about your complaint. I too had to d...

1.4
I liked
  • People in woburn office
I didn't like
  • Fleet christopher thomas
#1029164
Reply to reviews
The worse rental experiance ever. The Manager Ana at the Lithonia Ga is so unprofessional. Ive never had a bad experience with Enterprise until now. We cashed out on a $1000 rental and she was rude obnoxious (a customer before us was the issue) she told.another...
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EnterpriseCares

EnterpriseCares We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com ...

Never rent anything from this place they are a bunch of crook's. My uncle was rear ended last week and the other persons insurance supposedly covered him a rental from here . He had to give them a credit card with a 50.00 hold and when we took it back they are saying...
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EnterpriseCares

EnterpriseCares fruggie2002, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca....

Letitgo

Letitgo Obviously something happened between the time you rented and the time you took it back since they are required to do a check of the car with you upon rental. You brought it ba...

1.0
I didn't like
  • Being charged for an expense i did not incur
  • Bad process on returns
#1027906
Reply to reviews
Very disappointed!!! I had a reservation for over 2 weeks at the Illinois location. I have rented many times from Enterprise with no problems. First, after waiting 30 min they almost gave my car (the only car on the lot to the walk-in customer in front of me. But he...
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EnterpriseCares

EnterpriseCares mama5, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhe...

I went in today to rent a large SUV on the friends and family plan. I also wanted to add a driver to the account. And I was told that my additional driver needed to have a major credit card with there name on it. I had a major credit card with my driver's license. I...
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EnterpriseCares

EnterpriseCares anonymous review #1025095, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

offconsumerpissed

offconsumerpissed "I am a 70 year old woman and this is how I get treated."Ma'am, it sounds like you are wanting special treatment, not to be treated equally. Why is it surprising that a compan...