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Had reservation to rent a car because our car was in shop.

Manager refused to rent a car to us because we were not happy with the car

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#1439014, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers.

We would like to speak with you further. Please email with your contact information, exact rental office location, rental contract information and the details above so we can address this.

Thank you. – Carol H.

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