State: California Product: Enterprise Rent A Car Manager Clear all filters (0 of 48 reviews match)
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Your Santa Monica California office made a really bad judgement call on my account! I prepaid most of my car rental for 4 months. Your manager quit and your new manager decided my account was a "problem"! Now a psycho man who is very unreasonable has left 20 plus...
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EnterpriseCares
EnterpriseCares

Anon73, We’ve noted your comments and we would like to have the chance to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.c...

Anonymous
Anonymous

Additionally the psycho man is knocking on doors of family members claiming they are impeding a criminal investigation. Why?! The car was returned and balance paid. Seriously ...

1.0
Product
Enterprise Rent A Car Manager
#1061745
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We strongly feel that Enterprise Rent a Car and its Paso Robles office is openly discriminating against Latinos. Students are boycotting Enterprise Rent a car for what we see as being bigoted & unethical practices, for the following reasons: Your Customer “care” has...
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EnterpriseCares
EnterpriseCares

I see that the Social Media Team has reached out to you on Twitter and other social forums. If you'd like to speak to us directly about this, please send us the specific deta...

1.0
Product
Enterprise Rent A Car Manager
#991571
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The Branch Manager for Hayward, CA office is horrible. They rented us a car that had 4 bad tires. We had to exchange rental cars 4 hrs away and had wasted 1/2 a day. Upon returning car he made an ageement with my husband to compensate us for all the drama we had with...
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1.4
Product
Enterprise Rent A Car Manager
#883685
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I HAVE RENTED MANY TIMES OVER THE LAST 10 YEARS AND 3 TIMES WITHING THE LAST YEAR .i WAS PICKED UP AT MY COMPUTER BUSINSS(THERE FORE OVER 30 YEARS) AND TAKEN TO FULLERTON OFFICE. THEY ASKED FOR A CARD. I GAVE MY DEBIT CARD. IT DO NOT USE CREDIT CARDS. THEY THEN ASK...
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1.9
Product
Enterprise Rent A Car Manager
I didn't like
  • Refused the renatl
  • Rules are more important then the customer
  • Manager does not appreciate repeat business
#840382
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I rented a car from enerprise it was awful. The staff meaning the managers wasso rude and so unprofessional texting on cell phones and dont greet customers. There was only two females that was very well spoke with a great attitude. The manager left a voice mail on my...
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EnterpriseCares
EnterpriseCares

I would like to discuss this further with you. Please email us at Care@Enterprise.com with your contact information including phone number, the exact branch location, rental/r...

Product
Enterprise Rent A Car Manager
#571492
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On 9/26/2011 I went to Enterprise Car Rental located on Wilcrest St. Houston, TX to pick up a rental car which was authorized and paid for by Progressive (no fault of my own). I was asked by the lady manager at Enterprise why not renting a SUV since my vehicle on...
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Anonymous
Anonymous

I used to work there and the company forced us to push customers into more expensive cars that their insurance companies would not authorize. Enterprise claims they are all a...

Anonymous
FJW

Many companies do this. They screw up \"accidentally on purpose\" and hope you won\'t notice when it gets buried in the paperwork. Notice how it\'s never EVER in your favor, i...

Product
Enterprise Rent A Car Manager
#265250
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Travelers Insurance contracted with Enterprise (Burbank Branch on Victory and Olive)for a service vehicle for me because its insured had rendered my car a total loss. When I arrived at Enterprise, there were few cars to choose from. We wanted a small car but the...
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EnterpriseCares
EnterpriseCares

We are listening and I want to look into this further for you. Please email care[at]enterprise.com with your contact information, rental agreement number, the names of the em...

Product
Enterprise Rent A Car Manager
#253249
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