285 views
4 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.4

I was 2 days late dropping off the car which I was trying to get back to original spot in Woburn ma. I contacted the woburn office and was told I could drop it off at a near by office which I was not aware of.

I then started getting harassment calls from Christopher Thomas phone number 760-890-**** and all kinds of other numbers he contacted a cousin I never talk to .. and other family members.. constant harassment saying im gonna be arrested for grand theft auto. and after I dropped off the car, he contacted me back today and harassed me, saying he got a arrest warrant on me, then he hung up and called me back on another number.

CONSTANT HARASSMENT. I AM SEEKING A LAWYER.. NEVER EVER THOUGHT ENTERPRISE WOULD ALLOW THIS WOULD HAPPEN AND THEY NEVER EVEN CONTACTED ME THEMSELVES...

SOOO SOO SAD.. WARNING BEWARE OF ENTERPRISE

Reason of review: FLEET ATTACKS NO ONE CONTACTED ME FROM ENTERPRISE.

Preferred solution: Let the company propose a solution.

Enterprise Rent A Car Pros: People in woburn office.

Enterprise Rent A Car Cons: Fleet christopher thomas.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Enterprise C Ufe

Weโ€™ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us.

We look forward to hearing from you.

Regards,

Carol H.

Social Monitoring

Guest
reply icon Replying to comment of Enterprise C Ufe

I received a call today from Christopher Thomas looking for an estranged relative who was a car renter. How he got my cell and home number is beyond me.

Christopher Thomas also contacted other family members looking for the person who rented the vehicle.

These tactics by Enterprise are unacceptable and what I consider an invasion of privacy.

If the renter doesn't return the car, don't harass anyone and everyone connected to the person. Put better controls in place on your side.

Guest

"nd all kinds of other numbers"

There are no all kind of numbers. These are numbers YOU gave to them when renting the car.

Something stinks about your complaint. I too had to drop a car off at a location other than the original one.

It went off without a hitch, I didn't get calls and that was that.

Did you call them and say you would be two days late?

Did these call start as a result of not calling them.

I've kept cars 3 days beyond the contract by simply calling them. They were happy to do it at a premium.

Guest
reply icon Replying to comment of Guest-1311064

For one I said the guy called me from all kinds of numbers.. these were not the numbers i gave him..

i was working for uber.. something came up.. and 2 days over when I was suppose to drop it off.. THEY NEVER CALLED ME..

I CALLED THEM.. this guy from Fleet is the one I am talking about that works for Enterprise ..

he found family I never ever talked to in years ... and contacted them!

Enterprise Rent A Car Reviews

  1. 610 reviews
  2. 254 reviews
  3. 131 reviews
  4. 64 reviews
  5. 42 reviews
Enterprise Rent A Car reviews