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Enterprise Rent A Car - Your Paso Robles office is nethical and lacks professionalism and is rightly being accused of bullying
Students agree! Enterprise is unethical and lacks professionalism and is rightly being accused of bullying, lack of ethics and discrimination! They lied and bullied a Latino student, who was a long time loyal customer, and desperate to get to LA to see his grandmother...
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1.0
#1064074
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2 weeks previous to 6/7/2017 I reserved a car online. Did not hear anything from Enterprise --- so I called 6/6 to make sure everything was good. Young man said that he tried to call??? No miss calls and a voice mail with no message??? He said that they could pick me...
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EnterpriseCares
EnterpriseCares

maryellen2017, We’ve noted your comments and we would like to the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.cus...

#1062700
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I, like many of the people on these reviews feel robbed and treated badly. I was accused of damage that I did not do. The contract that was brought up repeatedly by these employees had wrong dates and incorrect drop off and pick up locations. The supposed proof pics of...
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EnterpriseCares
EnterpriseCares

Reginahall, We’ve noted your comments and we would like to have the opportunity to address this concern for you. Please send us a detailed email to ehiescalationscc@mailca.cus...

1.8
#1062654
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Enterprise Rent A Car - Calcutta Ohio Enterprise

Enterprise Rent A Car
#1055278
2.2
I had an appointment to pick up a rental car for the weekend. I am on a tight schedule. Pick up time was 9 AM today. The car is not ready AGAIN. When we walk in the sales guy is on his cell phone talking. He precedes to tell us he is the only one there that's why the car is not ready. So, I have to wait until they wash and sweep out the car. Next time I will drive to Boardman to pick up the car.
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Enterprise Rent A Car - Customer kick off Enterprise lot police call.

Enterprise Rent A Car
#1048510
On 5-11-2017 at the Jonesbro Rd Union City location at 215pm. Video speaks shows no reason for me to be treated in a bad matter. Police arrived to only they said was very bad person. Have video tape showing manger act really bad lie on tape and call police.
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Enterprise Rent A Car - Bad customer service at Enterprise Car Rental

Enterprise Rent A Car
#1047291
1.0
First they lied to me over the phone they told me if I did not have a utility bill I could use my bank statements then when I got to enterprise in Atlanta on Howell mill road they offered me a old car that looked like the interior seats had urine and *** on them I told them I refuse to drive a car that nasty.
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Enterprise Rent A Car - Harrased

Enterprise Rent A Car
#1046419
4.1
I have been receiving calls from a Christopher Thomas from Fleet. 6 to 7 calls per day. He is searching for a relative that I have not seen for years. He is doing the same to several relatives on cell and home phone. How he got the numbers is unknown but no one wants to talk to him or be harrased by him. Next step is the sheriff. Richard Morgan
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Rented a car received a larger vehicle than I rented. I was told by the car was good on gas. When I went out with the associate to view the car she handed me the key and said you are good. Everything is in order and walked away. Did not give me any paperwork. I drove...
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EnterpriseCares
EnterpriseCares

Review #1062301, We’ve noted your comments and we would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.cust...

1.3
I didn't like
  • Car was basically empty when i got it
#1062301
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Your Santa Monica California office made a really bad judgement call on my account! I prepaid most of my car rental for 4 months. Your manager quit and your new manager decided my account was a "problem"! Now a psycho man who is very unreasonable has left 20 plus...
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EnterpriseCares
EnterpriseCares

Anon73, We’ve noted your comments and we would like to have the chance to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.c...

Anonymous
Anonymous

Additionally the psycho man is knocking on doors of family members claiming they are impeding a criminal investigation. Why?! The car was returned and balance paid. Seriously ...

1.0
#1061745
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I was involved in a car accident and my insurance company rented a car from Enterprise for us for 4 days. The car repair body shop did not have our car done until the fifth day. Enterpriss charged us for the fifth day. When I complained their customer service rep told...
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EnterpriseCares
EnterpriseCares

Review #1060791, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mai...

1.0
#1060791
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We gotten a car causw our car was ib the shop. First vehicle was a jeep...it was popping on turns took it back to them and they heard the same thing the popping and they gave us an altima..this car shakes so much...it is out of alignment and there are buttons lighting...
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EnterpriseCares
EnterpriseCares

anonymous Review #1060625, Thank you very much for the review! We'd like to turn this around, please email ehiescalationscc@mailca.custhelp.com with your contact information, ...

Anonymous
Anonymous

You gave them 5 stars for customer service.Politely request another vehicle.Are you required to transact there ?

1.6
#1060625
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Worst customer service experience I have ever had. Made a reservation, showed up, they had no vehicles. Out of three locations in the area, not one had a vehicle to rent even though I had made a reservation. How are you a rental service but you have NO vehicles on a...
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EnterpriseCares
EnterpriseCares

Review #1060584, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mai...

#1060584
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MY SISTER HAS BEEN RENTING CARS FROM ENTERPRISE FOR SEVERAL YEARS. SHE HAS ALWAYS PAID WITH A CHECK TODAY AFTER TRAVELING SEVERAL MILES TO GET TO THE OFFICE, SHE WAS TOLD SHE NOW NEEDED CREDIT OR DEBIT CARD FOR THE TRANSACTION. SHE WAS NOT TOLD THIS ON THE PHONE, SO...
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EnterpriseCares
EnterpriseCares

anonymous Review #1057942, We’ve noted your comments and we would like to have the opportunity to look into this. Please have your sister send us a detailed email to ehiescala...

1.0
#1057942
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At the Lindbergh airport I was to rent a car for several days. I spoke with a rep several weeks ago and specifically asked for a midsize vehicle as I was bringing 4 adult males on a family outing. Th e rep told me he could put me in a Charger, which I said was fine....
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EnterpriseCares
EnterpriseCares

Review #1057766, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mai...

#1057766
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