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I am completely unhappy with the kind of service provided. I had made a booking calling you guys. I received a confirmation of my booking. Confirmation number 1918743562 .This was for Saturday April 29th, 2017 pick up at 12 noon from Horton street location in London...
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EnterpriseCares
EnterpriseCares

Review #1043517, Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our Ontario Regional management a...

1.0
#1043517
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So we called and made a reservation at the Broad River location in Columbia South Carolina two weeks ahead of time the girl that I talked to never said anything about a reservation number anything she just said okay you pick it up and it between 1 and 130 so I tell her...
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EnterpriseCares
EnterpriseCares

Review #1042928, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mai...

1.1
#1042928
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Miserable experience that will last OVER A MONTH. I rented a car to go to a funeral. Before we took the car we did a walk around- I pointed out some scratches next to the driver side front tire. I was told "those aren't significant." Upon returning the car a few days...
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EnterpriseCares
EnterpriseCares

Review #1042740, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mai...

#1042740
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Enterprise Rent A Car Hyundai Car Rental Review

Enterprise Rent A Car
#1040446
1.1
Enterprise gave away my reserved car when I was late. They did not notify me about cancelling my reservation. When I went to pick up my car they did not have anything like that available and wanted to charge me double. Employee did not care that I had to get to a place and did not even apologize. He was so rude.
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Enterprise Rent A Car Hyundai Car Rental Review

Enterprise Rent A Car
#1035391
1.0
From ontario. Got scammed saying I cause damage I did.not do. $980
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Enterprise Rent A Car Car Rental Booking Review

Enterprise Rent A Car
#1034631
1.6
I was disappointed the day I booked a car and when I've got there, they said nothing was available, so I had to wait for more than 45 min. They couldn't offer something else. This was a bad service I ever had!!
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Enterprise Rent A Car Car Rental Booking Review

Enterprise Rent A Car
#1032363
1.0
Booked an SUV on line for 8am pickup. Artived at 830am only to be told no vehicles available and would be about an hour without guarantee a vehicle would be available. Informed enterprise representative i had a reservation/booking, but it didn't matter. Why confirm a reservation if you cant guarantee it. How am i to wait without knowing if a vehicle is available or not.
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Apropriately upon discovery of this incident I personally went to enterprise for which printed me out a report to then discover they had more information than myself by said report that was unilaterally or independantly conjoured up by assumptions,speculations,opinions...
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EnterpriseCares
EnterpriseCares

anonymous Review #1040499, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

Product
#1040499
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I rented a Fiat while in Kentucky and had two issues. The left hand turn signal only worked once in a while. Another issue was a front plastic piece below the radiator fell to the ground on one side while I was driving. I heard a noise but did not know what the problem...
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EnterpriseCares
EnterpriseCares

anonymous Review #1035935, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

Anonymous
Smitty

Fiat ? Fix It Again Tony

#1035935
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I got an SUV from Enterprise while my car was being repaired. My insurance covered the rental cost so I wasn't expecting to pay anything. Things changed. I spoke with the manager on the day of a storm in the area. I asked if I could get coverage for the storm because I...
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Anonymous
Anonymous

I am once again at Enterprise rental and for the 3rd time straight I have to wait for the car that I reserved to be cleaned. It appears that either the customer service reps d...

EnterpriseCares
EnterpriseCares

Randall, Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our Georgia Regional management. I have a...

#1035512
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Friday I was hit in a intersection by a lady who failed to stop at the stop sign. She was taken to the hospital due to the impact. Today I recieved the accident report and was informed she was in a enterprise rental and the insurance info just shows valid. So I contact...
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EnterpriseCares
EnterpriseCares

Review #1033146 , We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@ma...

#1033146
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Paramjit Singh 1477 penny way madera ca 93637 559-395-2608 psinghmadera@gmail.com I Live in madera ca.I need to rent a 12 passenger van for the weekend.Madera Location doesnot have 12 passenger van, So I called fresno and they made my reservation.I called to confirm...
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EnterpriseCares
EnterpriseCares

Paramjit, Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our California Regional management and o...

#1030765
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Reserve a car on March 20th, got conformation number and thought I was good for pick up on April 5th at 7:00am. On April 4th got call from management stating that our rental reservation may be late about 2 hrs but we would be first. 9:00am came and went then we were...
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EnterpriseCares
EnterpriseCares

anonymous review #1030233, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

1.0
#1030233
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I was 2 days late dropping off the car which I was trying to get back to original spot in Woburn ma. I contacted the woburn office and was told I could drop it off at a near by office which I was not aware of. I then started getting harassment calls from Christopher...
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EnterpriseCares
EnterpriseCares

We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com ...

Anonymous
Anonymous

"nd all kinds of other numbers"There are no all kind of numbers. These are numbers YOU gave to them when renting the car. Something stinks about your complaint. I too had to d...

1.4
I liked
  • People in woburn office
I didn't like
  • Fleet christopher thomas
#1029164
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