Contact Enterprise Rent A Car Customer Service
How to Reach a Person at Enterprise Rent A Car
Verified Contact Information
Toll-Free Number:
-
1-855-266-9289
Customer Service:
-
1-877-881-5500Business Rentals
-
1-866-225-4284Customers With Disabilities
-
1-888-480-3722Direct Dealer Program
Enterprise Rent A Car Emails:
Customer Service
Jobs/ Career
Legal
GDPR Inquiries
Enterprise Rent A Car Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Enterprise Rent A Car Phone Number
1 (855) 266-9289
Average Hold Time
00:02:06
Average Calls duration
5 minutes
Most Popular Enterprise Rent A Car Email Address
care@enterprise.com
Enterprise Rent A Car Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
Call Volume by Day
View full overview ›
Enterprise Rent A Car Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Enterprise Rent A Car Phone Number | 1 (855) 266-9289 |
| Average Hold Time | 00:02:06 |
| Average Calls duration | 5 minutes |
| Most Popular Enterprise Rent A Car Email Address | care@enterprise.com |
| Enterprise Rent A Car Live Agent Availability | 25% of callers successfully reach a real person |
| Issue Resolution Rate | Low (11% reported full resolution) |
| Enterprise Rent A Car Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 88% phone, 12% email |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Enterprise Rent A Car | First and last name, phone number or order id or tracking number |
Call Volume by Day
Contact Information
Enterprise Rent A Car Website:
Enterprise Rent A Car Help Center:
Corporate Office Address:
Enterprise Rent A Car
600 Corporate Park Drive
St. Louis County,
Missouri
63105
United States
Summary of Enterprise Rent A Car Customer Service Calls
2.6K
TOTAL
CALLS
CALLS
05:12
AVG CALL
DURATION
DURATION
11%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Enterprise Rent A Car?
Payments and Charges Question:
- “Need a receipt from November 11, 2025”
- “Billing”
- “Over charging me for rental”
Product/ Service Question:
- “I had a rental thru insurance that was hit on June 4 when a man ran a stop sign. Police notified Enterorise that day and I called them the next day to see what info they needed and when I could get a replacement rental. Now I can't get ahold of them”
- “Complaints”
- “Problem with rental”
Request for Information Question:
- “Reservation question”
- “Find out information”
- “Look up information”
Return/ Replace Question:
- “I returned rental car to airport. Already paid. Everyday you are trying to get an payment AGAIN.”
- “Letting you know I am returning car late night morning”
- “Change address”
Account Question:
- “I did not rent the car on friday , but my reward points still was Taking off.”
- “To having DNR lifted from my rental account”
- “Blocked for car rental”
Staff Question:
- “Customer service”
- “Rental Service”
- “Nasty manager”
Shipping and Delivery Question:
- “Where is my deposit refund?”
- “To rent a car through pissed consumer to have transportation to go to the location for my payment pickup”
- “Where is my rental car”
Refund Question:
- “Refund stillHasn’t been returned”
- “Refund”
- “Locating refund”
Cards Question:
- “Taken money off my card that I did not give u the ok to”
- “Hold on my bank card still”
- “Will not accept my credit card as I am not primary driver”
Activation/ Cancellation Question:
- “Trying to cancel reservations but I don't have a confirmation number”
- “Cancellation”
- “Cancel reservation”
Employment Question:
- “Co plaint against employer”
- “Employee W2”
- “To pay off debt and to see if I'm on the do not rent list”
Website/ Application Question:
- “Can't get into web site”
- “To install XM radio”
- “Third party website not working for me (claim payment)”
Other Question:
- “Rental Problem”
- “Would like to rent a car again”
- “Car will not start”
Compare Enterprise Rent A Car Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Enterprise Rent A Car