Rented car from Enterprise Gallows Road Fairfax VA on 1/30/2013. Rainy day and my rental was picked up with damage after 5pm.
It was late and I was assured the damage on the car is not a big deal. I am now being charge with $983.76 for a slight dent that was already there.Manager Justin was not available on 1/31/2013 when I went there to complain. Poor customer service.
I bought my car from Enterprise and I rented from them for the last 15 years and I didn't even get a call from the manager so I can explain the situation. I didn't cause the "damage" and I need some help to speak to someone at the company to help me wit this.Thank you,FaryalClaim---03549520
Review about: Enterprise Rent A Car Car Rental.
Monetary Loss: $984.