Some twenty something flunky employee fabricated a story of the cars bumper was out of alignment. I am a pathologist and it was not detectable even if I used my microscope under flood lights.
There was no dent, no crack, no evidence of an accident. The flunky said that the car was "dusty" so maybe that was covering up the hidden accident. I used paper towels and bottled water to clean it to "prove" that nothing was covered up by the dust and then took many photos. I took many photos and am waiting for the "invoice," which I will not pay.
Do not rent from Enterprise.
I am 50 years old and have rented from virtually every company. Enterprise is by far the worst.
Review about: Enterprise Rent A Car Car Rental.