On Jan 7 2013 I rented a car from Enterprise at DFW.The rep from Enterprise really didnt look over the car.
I, however made note of certain marks and scrathes on the car and commented the same to the Enterprise employee. After driving from Dallas to Florida then back to Dallas, the car was returned to Enterprise in the same condition as it was when I picked it up. January 25th- I received a notice from Enterprise that there was damage to the car- scratches on rear bumper.
Pictures don't lie...I took pictures before I left and when I returned.
Review about: Enterprise Rent A Car Car Rental.