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all i did was complained about a vehicle that i was very displeased with,and it took me to call corporate on them nearly a month straight,until i spoke with a district manager and he did give me half of what i paid on the rental,i went on the website 2 days later to rent again but i was blacklisted,still trying to figure this out.ive been a member plus since 2008,all i want is answers,i spoke with a representative and she advised me that i would have to speak to the district manager to have the blacklist lifted,ive been tryn for over a month.im glad my life wasnt depended on it,i would have died long time ago.just hurt by the whole ordeal

Reason of review: blacklisted.

Preferred solution: Let the company propose a solution.

I didn't like: Vehicle it wasnt working properly.

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#1334044

tridan12,

We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us.

We look forward to hearing from you.

Regards,

Carol H.

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