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1 comment

My car transmission had blown two weeks ago so my husband and we're shopping for a new car so in the meantime we had to rent a car I went to pick up my rental they started telling me that my capital one credit car was not considered a major credit that America express was then telling me additional fees when I was given a price at the time of my reservation. Went to hertz and they had no problem with my capital one and their deposit was lower then your never again to I go to enterprise .

Reason of review: Problems with payment.

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EnterpriseCares
#1361042

Review #1086273,

Weve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us.

We look forward to hearing from you.

Regards,

Carol H.

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