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Please fix all of these complaints you have to many
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Anonymous
Anonymous

2136 Rt 27, Enterprise, Edison NJ folks are highly unprofessional, They will take your credit card information and charge what ever they want later,Erik S Schlacter is highly ...

#867236
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When in the car and April did not understand the car while I was driving went back and told them something was wrong with the speedometer they said it was OK so we drove to North Carolina to hundred miles an hour everyone passing us we didn't know what was going on...
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EnterpriseCares
EnterpriseCares

We'd like to hear more about your experience. Please email us at care@Enterprise.com with your contact information, reservation and/or rental agreement numbers, exact location...

4.4
#865978
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I have been a enterprise customer for over 3 years. I pay by the month. Recently at the Prince Frederick location, I would say 3 months ago. I encountered a agent who would call and thraten if I did not pay the month I have to bring the car back. I might get back 4...
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EnterpriseCares
EnterpriseCares

We'd like to hear more about your experience. Please email us at care@Enterprise.com with your contact information, reservation and/or rental agreement numbers, exact location...

Car Rental Review

Enterprise Rent A Car
#866887
3.4
Details
If you guys have all these complaints why don't you do something about it there is no way this company should have this kind of review and nobody's doing anything I would never ever recommend you guys to anyone
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Billing Practices
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Value for money

Enterprise Rent A Car Car Rental Review

Enterprise Rent A Car
#735725
Enterprise in chestertown maryland i rented a csr from them and they sre charging me damaged to the roof of the car i didnt do. Such a tip off to innocent people.
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worst car rental experience of my life, all the branches doesn't cars in the class of my reservation, I have a full size sedan reservation and it seems to be non of the branches has one!!!!!!! I have trip and place to be and I can do a think about it because I got...
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1.0
I didn't like
  • Reliably
#854097
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I need to rent a car because mine was in the shop. The car shop recommended Enterprise (Big Mistake). If I had not looked at my bill and wouldn't have seen that they charged my $210.83 for 2 day car rental. I contacted Enterprise and they found that yes they had over...
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EnterpriseCares
EnterpriseCares

I would like to discuss this further with you. Please email us at Care@Enterprise.com with your contact information, the exact branch location, rental/reservation number and a...

1.6
I liked
  • Standard of car was good and clean
I didn't like
  • Customer service
#635485
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Went to my car regular car dealership for work on my car and they rented an Enterprise car "as a courtesy" when the mechanic showed up late and the repair was clearly going to take longer. One day turned into two, and on the third day, went to pick up my car and turned...
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Anonymous
Anonymous

Man enterprise is the best car company on the planet. Their customer service is exceptional. I am sorry you had this experience but it's seems your extremely bitter about the ...

EnterpriseCares
EnterpriseCares

Hello, my name is Megan from the Social Monitoring Team at Enterprise Rent-a-Car and I wanted to thank you for sharing your experience. We've taken note of your concern and ar...

I was forced to rent a vehilce after finding out my 90 year old mother more than 600 miles away was suffering from a brain hemmorage and we weren't sure how long she was going to make it. I have an older car that wouldn't make the drive. I did some research to find a...
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Anonymous
Anonymous

The airport only accepts major credit cards. The city stores take debit cards but there is a deposit they hold until you return the car.

Anonymous
Enterprise Employee

You can use a debit card at a local branch, provided you fill out some additional forms. It didn\'t decline because it was a debit card, it declined because your bank account ...

I just rented a car from Enterprise for the 1st time. What a wonderful caring company! Most car rental places are very contract driven and not friendly. My expiernce has been that they want to get you out of the line as soon as possible. At Enterprise they took there...
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Anonymous
Anonymous

LOL...they responded so they can figure out how to sue you for slander. Don't email them!

I've recently received a note form Enterprise that they would charge my credit card (without my authorization) as an admin fees for disclosing my information to local Police for a camera speeding camera ticket. This would be OK, if this information was correct. ...
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Anonymous
Enterprise Rent A Car

We’ve taken note of your complaint and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to care[at]enterprise.com inc...

#317271
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Contact Enterprise Rent A Car

Mailing Address:
Enterprise Rent-A-Car
Phone:
(800) 264-6350
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I became the victim of a fraudulent $1200 hail damage claim when I rented a car from the Enterprise location at College Park, Maryland, January 2012. The vehicle had 35,000 miles on it, and I added another 160 miles during my 8 day rental. On return, I was shown...
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Anonymous
mike

Did Enterprise drop the claim against you after your insurance refused their fraudulent claim?