First trip to Maui and a wondeful one. Got to the rental counter to pick up my full size vehicle (6 yr renter from Enterprise of that kind of vehicle), and they asked me if I wanted to trade up to a Jeep.
Never been asked that before but took them up on it. It went great till the last night when the spare tire/wheel was stolen off the back. What I found out the next day and since then is that most Jeeps having locking lugs to prevent an easy twist of any wrench netting someone a $500 wheel. I got billed $650 which included admin fee's.
How am I supposed to prevent someone from stealing something that is that simple? Or at least warn me about it when YOU ask me to trade up to a Jeep.
Or look at Craigslist and make yourself wonder if they are in on it....cause there are plenty for sale
I have tried several times to contact the district manager to discuss but no luck...and I have not paid them yet and plan on taking legal action if it gets that far. Hope not
Review about: Enterprise Rent A Car Car Rental.