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Want to rent a car dint gualify because no credit card and lack off paper ask too my many info just to rent a car bring everything they ask and still was not enough.suck a egg enterprise

Product or Service Mentioned: Enterprise Rent A Car Car Rental.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Mar 20.
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EnterpriseCares
#1449067

I understand your concern. Our local offices reserve the right to ask for additional references when you guarantee your rental with a debit card and not a credit card.

The reason for this is that a credit card shows that your credit check and background check have been performed and they qualify you for a predetermined line of credit while your debit card does not require the same qualifications.

The Social Media team acts as a bridge between our online customers and the upper managers who can best address their concerns. To speak with us directly, please send a detailed email to ehiescalationscc@mailca.custhelp.com include the exact rental location, your contact telephone number, your reservation numbers and any further information regarding your experience with us.We look forward to hearing from you.Regards,Carol H.Social Monitoring

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