Enterprise Rent A Car Cadillac Car Rental Reviews

Had an experience with Enterprise Rent A Car Cadillac Car Rental? Submit review
My granddaughter and I rented a Cadillac on Santa Barbars 9/14 and returned it 9/20 and they kept my $500 for a scratch we did NOT know anything about. It did not cost $500 for a small scratch and I am awAiting a refund. Geico wrote is that we were not at fault. Carrie Wernick and Marcia Schiffman The Bank of America Vida that you overcharged is under er both our names .
Read more
As I write this, I am still in shock at this shady and crooked rental car company. My review is not reflected as the company as a whole (from my experience, Enterprise has always been wonderful), but about this location on Chapala in particular. I rented a car to escort my grandmother back and forth from LAX. Since my grandma is quite the fancy lady, I ended up renting a Cadillac Cue. When I initially came to pick up the car it was 8:15am, and...
Read more
I liked
  • Clean car
I didn't like
  • Being accused of
  • Being lied to
  • Representation of charges
Reserved the "luxury car" listed online. I was going to surprise my wife with the car and on my way up there instead of calling my phone number I had left on the reservation they called my wife which they must have had it on file at the brunswick, ga office. Ruined the surprise, when I get there they get the paperwork done quickly. Next the guy leads me outside to a cadillac ats....with dents and scratches all over it, some dents very noticeable.
Read more