Product: Enterprise Rent A Car Car Rental Clear all filters (922 of 922 reviews match)
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Our local Enterprise is trying to extort 1000 dollars from us for a miniscule almost invisible scratch on the windshield. Their employee never did any kind of inspection when the car was picked up. There is no way we damaged this car. You literally need a magnifying...
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EnterpriseCares
EnterpriseCares

jennyrunswithscissors, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.c...

1.0
Product
Enterprise Rent A Car Car Rental
#1181250
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Enterprise advertises, we'll pick you up.I always thought they would return you somewhere after the rental. Evidently, that is not the case! You're on your own to get to wherever you need to be!! My husband's company rented a car for him at the Memphis, TN airport...
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EnterpriseCares
EnterpriseCares

Review #1162769,We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp...

1.0
Product
Enterprise Rent A Car Car Rental
I didn't like
  • Customer service in columbus ms
#1162769
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I rent vehicles very frequent from the LAX enterprise location it’s always a pretty busy location things are always at a fast pace. I rented a full-size vehicle for New Year’s eve December 31, 2017. When I arrive to pick up my rental car there were no cars available...
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EnterpriseCares
EnterpriseCares

IStaten3_54,We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com...

1.2
Product
Enterprise Rent A Car Car Rental
#1161403
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I am also a frequent enterprise renter.The car I rented over the holidays has expired plates. Customer service was not able to help at all. When I called the local enterprise store the rude young man said they have an agreement with police and hung up on me. Since I...
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EnterpriseCares
EnterpriseCares

Review #1160323,It's never our intention to inconvenience a valued customer. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the exact rental ...

EnterpriseCares
EnterpriseCares

Review #1160323, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhel...

2.3
Product
Enterprise Rent A Car Car Rental
#1160323
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I was put in a rental on nov 11, 2017 and the same day the Jeep they put me in broke down on the interstate and I was left for 8 hours and I called the rode side assistant number 6 times and if it wasn’t for the state police I still be on the highway waiting and I was...
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EnterpriseCares
EnterpriseCares

Review #1147914, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to...

1.1
Product
Enterprise Rent A Car Car Rental
I didn't like
  • Lies and the manger way of holding me
  • Being overcharged
  • Not owning up to an error on their accounting
#1147914
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More than 20 minutes later, they tried to give me a minivan that they offered someone else who declined also. I was then asked why I couldn't take the minivan. It was way too big for my needs and it's not what I reserved. Now I'm home trying to figure out how I'm...
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EnterpriseCares
EnterpriseCares

Review #1143492, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to...

1.0
Product
Enterprise Rent A Car Car Rental
#1143492
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Negotiated price from shop jumped at the counter.When I question them about it they became very rude. 2nd time this was done.More money for training less money for the Billions dollar NCAA.
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EnterpriseCares
EnterpriseCares

anonymous #1142668, we appreciate it when customers tell us about their experiences. We would like to address this with you further. Please email ehiescalationscc@mailca.cust...

Product
Enterprise Rent A Car Car Rental
#1142668
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I rented a car for 1 week I was charged 279.00 and I went online and see it's 150.00 a week for the same car.I called enterprise and asked why am I paying so much he was like well you can't change what your paying. He said I can come in returned the car and go online...
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EnterpriseCares
EnterpriseCares

Review #1141872, we appreciate it when customers tell us about their experiences. We would like to address this with you further. Please email ehiescalationscc@mailca.custhel...

1.0
Product
Enterprise Rent A Car Car Rental
I didn't like
  • Price changes
#1141872
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Enterprise of Mobile Alabama rented a car to my girlfriend, then charged her a over a thousand dollars for a scratch that she could not even see, even when they pointed to where it was supposed to be. She argued with them to no avail. Her insurance was Travelers and...
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EnterpriseCares
EnterpriseCares

Review #1135981, we’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhel...

Product
Enterprise Rent A Car Car Rental
#1135981
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My car sadly broke down today in Mansfield.Contacted the local Enterprise branch asking for a rental with only one simple request, or so I thought. Due to my line of work, I really need a vehicle with Sat Nav so that’s what I asked for. Was offered a ‘Premium Range’...
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EnterpriseCares
EnterpriseCares

Review #1135844, we’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhel...

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Enterprise Rent A Car Car Rental
#1135844
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