Product: Enterprise Rent A Car Car Rental Booking Clear all filters (38 of 38 reviews match)
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I tried to rent a car from Fort Myers airport and drop it off at another location the same day I understand that there was a hurricane but it has been over for a month I was told to talk to a manager stayed on line for 25 minuets then got hung up on they have cars from...
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EnterpriseCares
EnterpriseCares

tdowningj_84, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to sp...

2.4
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Enterprise Rent A Car Car Rental Booking
#1115872
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I WILL NEVER RECOMMEND USING ENTERPRISE RENTAL CAR, especially 3522 Satellite Blvd location in Duluth GA.I assume - since ENTERPRISE is large and well known - that people use them without reviewing comments of previous experiences. We specifically needed a MINIVAN so I...
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EnterpriseCares
EnterpriseCares

Review #1111581, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to...

2.1
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Enterprise Rent A Car Car Rental Booking
#1111581
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Set a reservation drove 100 miles to pick up got dropped off waited near an hour at branch then was told they had no cars and they where unwilling to do anything to help so had to get taxi rent a hotel set new reservation and got called today and again no vehicles...
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EnterpriseCares
EnterpriseCares

Review #1111298, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to...

3.0
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Enterprise Rent A Car Car Rental Booking
#1111298
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Enterprise Rent A Car Car Rental Booking Review

#1034631
1.6
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I was disappointed the day I booked a car and when I've got there, they said nothing was available, so I had to wait for more than 45 min. They couldn't offer something else. This was a bad service I ever had!!
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Enterprise Rent A Car Car Rental Booking Review

#1032363
1.0
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Booked an SUV on line for 8am pickup. Artived at 830am only to be told no vehicles available and would be about an hour without guarantee a vehicle would be available. Informed enterprise representative i had a reservation/booking, but it didn't matter. Why confirm a reservation if you cant guarantee it. How am i to wait without knowing if a vehicle is available or not.
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Enterprise Rent A Car Car Rental Booking Review

#1021333
3.6
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Went to the airport today tonpick up the car i had reserved. Despite acknowledgeing my reservation I was told there were no cars available and it might b several hours till they had one.
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called trying to rent a car for just 1 day.this was 730 in the morning on friday, Sept. 29, 2017. First time I called i was hung up on after waiting to transferred to the local office. Second time i called. the lady takes down all my information to secure the...
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EnterpriseCares
EnterpriseCares

Review #1107937, we would like to speak with you further. Please email ehiescalationscc@mailca.custhelp.com with your contact information, exact rental office location, renta...

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Enterprise Rent A Car Car Rental Booking
#1107937
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I reserved a mini-van on September 15 2017 for September 17 2017 and was called one hour before closing the a mini-van was not available.I was told to go to the location on the corner of Bank and Walkley in Ottawa to choose something else, which I did. The teller took...
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EnterpriseCares
EnterpriseCares

Jon201720172017, thanks for your comments. We would like to discuss your experience with us in more detail. Please email us at care@enterprise.com with your contact informati...

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Enterprise Rent A Car Car Rental Booking
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  • Representative brushoff
#1104297
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Eventhough I'm retired rmilitary, work in the community, own a house and have a credit card i was denied because my bills are paid online and in my wife's name.This is ridiculous. Needed to rent a car for my military grandson to get his drivers license. $198.50 for one...
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EnterpriseCares
EnterpriseCares

Review #1102808, we appreciate it when customers tell us about their experiences and we recognize how disappointing this must have been for you. We would like to speak with yo...

1.0
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Enterprise Rent A Car Car Rental Booking
#1102808
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On sept.1 my wife and i had made reservations 3 weeks prior before the 1st on the morning of the 1st we were told that our pickup was on the way never showed up so we took a cab to the oak grove ky.Office only to find out we had know car we were supposed to catch a...
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EnterpriseCares
EnterpriseCares

Leonard K, Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our Kentucky Regional management and ou...

2.5
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Enterprise Rent A Car Car Rental Booking
#1098766
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We had a reservation for a mini van to leave Florida for Hurricane Irma.I am a parapalegic and needed mini van to transport all medical equipment including oxygen, wheelchair etc. Your company decided to call me Wed. night after closing time to tell me reservation was...
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EnterpriseCares
EnterpriseCares

milags26, during extreme weather events the safety of our customers and employees is our first concern. If we can help out, please email ehiescalationscc@mailca.custhelp.com ...

1.0
Product
Enterprise Rent A Car Car Rental Booking
#1097783
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Booked to Detroit through Rentacar.com and they had us picking up a car over a half hour from from the Detroit airport.Called and the representatives from both RentaCar and National were clueless as how to get us a car at the airport even though they have a service...
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EnterpriseCares
EnterpriseCares

pahogg, Weve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhe...

1.3
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Enterprise Rent A Car Car Rental Booking
#1079668
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I had reserved a mid size car from 4665 N Braeswood Houston Tx 77096.Instead I was given a Compact / Economy. When the Enterprise rep showed me the car, I recognized almost immediately that this was a small car. The insult was that she blatantly lied and said it was a...
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Anonymous
Anonymous

The situation was made right by the assistant manager! Although she was the same lady that had given me the car, and maybe felt embarrassed and thought best to apologize as a...

EnterpriseCares
EnterpriseCares

Lucy, Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our Texas Regional management and our team a...

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Enterprise Rent A Car Car Rental Booking
#1069295
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