Product: Enterprise Rent A Car Car Rental Booking Clear all filters (0 of 54 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Reserved a car for pickup at 8am on May 18th. Got a call the night before they didn’t have a car might have one at 10am. By 1pm they still didn’t have a car. Ended up canceling the reservation. What was the purpose of making a reservation if they didn’t reserve a car...
Read more
Product
Enterprise Rent A Car Car Rental Booking
#1258920
Reply to reviews
I made reservations months ago I get a call that morning no cars are available. This is sad we was going out of town for graduation and they car that morning like it was fine.
Read more
EnterpriseCares
EnterpriseCares

We’ve noted your comments and would like to have the opportunity to look into this for you.Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the ...

1.0
Product
Enterprise Rent A Car Car Rental Booking
#1248556
Reply to reviews
Called ERC this morning at 7:38AM, location on Wall St in Midland Tx talked with a very pleasant young woman named China, as she said just like the country. She quoted me prices and availability, so I ordered a Rav4 and asked to be picked up at the service garage...
Read more
EnterpriseCares
EnterpriseCares

Onerous Zonkey, We’ve noted your comments and would like to have the opportunity to look into this for you.Please send us a detailed email to ehiescalationscc@mailca.custhelp....

Product
Enterprise Rent A Car Car Rental Booking
#1247292
Reply to reviews
the date was wednesday april 25th 2018...we walked into get a last minute rental for the beach and was refused...he said he couldnt because it was merlfest weekend and he needed to fill all the reservations first...never offered to take our name or any...
Read more
EnterpriseCares
EnterpriseCares

AcidicBinturong, I understand how disappointing it must have been to encounter a situation where there were no vehicles available for your last minute walk-in needs. I assure ...

Product
Enterprise Rent A Car Car Rental Booking
I didn't like
  • Being resfused a rental
#1241241
Reply to reviews
I planned a vacation for my children to Orlando, Florida for spring break. I made a rental reservation for Wednesday, April 4, 2018 at enterprise located in Mableton, GA. I was contacted a few days prior for confirmation. The person I spoke with informed me to provide...
Read more
EnterpriseCares
EnterpriseCares

MutedBlindWorm, we appreciate it when customers tell us about their experiences.I assure you that it's never our intention to inconvenience our customers.We would like to spea...

Product
Enterprise Rent A Car Car Rental Booking
#1229982
Reply to reviews
This is the LAST of several identical incidents. I had a CONFIRMED RESERVATION completed and printed one week in advance of my rental appointment which was earlier this year on a Saturday at 11:45AM. (My residence is exactly 1.2 miles from the location) I called at...
Read more
EnterpriseCares
EnterpriseCares

Review #1214156,We’ve noted your comments and would like the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com inc...

Product
Enterprise Rent A Car Car Rental Booking
#1214156
Reply to reviews
Hello I'm not very happy with this company what so ever.I reserved a car online and I got confirmation to come get this car and I paid for someone to drive me to go pick up this car and I get there and they have no cars what so ever and the lady wasn't very friendly...
Read more
EnterpriseCares
EnterpriseCares

Ms. Settles,Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our Illinois Regional management and o...

1.0
Product
Enterprise Rent A Car Car Rental Booking
#1201429
Reply to reviews
reserved a car at Enterprise Car Rental at 475 e Livingston ave, Columbus ohio. Was told to bring a utility bill. When I arrived, I was told that my bills had to show a zero balance and the rental was voided !!!! Luckily Hertz had no such policy and saved our vacation...
Read more
EnterpriseCares
EnterpriseCares

Mr. Broady, I understand your concern. Our local offices reserve the right to ask for additional references when you guarantee your rental with a debit card and not a credit c...

Product
Enterprise Rent A Car Car Rental Booking
#1201298
Reply to reviews
I have an insurance rental and called Enterprise to make arrangements to be picked up Monday morning at 8 a.m.I was told I would be picked up between 8 a.m. and approximately 9:30 a.m. I stated I wanted a definite time and was told that was the best they could do. I...
Read more
EnterpriseCares
EnterpriseCares

Peter MacEachern, Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our Massachusetts Regional manag...

1.0
Product
Enterprise Rent A Car Car Rental Booking
#1188190
Reply to reviews
On December 28, 2017 I booked a reservation with Enterprise Car Rental for pickup on January 11, 2018 at 12:00 at West Woolbright Rd Boynton Beach, FL 33437 location to be returned on February 1, 2018 at PBI airport.When I went to location to pick up car I was told no...
Read more
EnterpriseCares
EnterpriseCares

Review #1167512 we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to ...

1.0
Product
Enterprise Rent A Car Car Rental Booking
#1167512
Reply to reviews