Product: Enterprise Rent A Car Car Rental Booking Clear all filters (46 of 46 reviews match)
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Hello I'm not very happy with this company what so ever.I reserved a car online and I got confirmation to come get this car and I paid for someone to drive me to go pick up this car and I get there and they have no cars what so ever and the lady wasn't very friendly...
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EnterpriseCares
EnterpriseCares

Ms. Settles,Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our Illinois Regional management and o...

1.0
Macomb, Illinois
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Enterprise Rent A Car Car Rental Booking
#1201429
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reserved a car at Enterprise Car Rental at 475 e Livingston ave, Columbus ohio. Was told to bring a utility bill. When I arrived, I was told that my bills had to show a zero balance and the rental was voided !!!! Luckily Hertz had no such policy and saved our vacation...
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EnterpriseCares
EnterpriseCares

Mr. Broady, I understand your concern. Our local offices reserve the right to ask for additional references when you guarantee your rental with a debit card and not a credit c...

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Enterprise Rent A Car Car Rental Booking
#1201298
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I have an insurance rental and called Enterprise to make arrangements to be picked up Monday morning at 8 a.m.I was told I would be picked up between 8 a.m. and approximately 9:30 a.m. I stated I wanted a definite time and was told that was the best they could do. I...
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EnterpriseCares
EnterpriseCares

Peter MacEachern, Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our Massachusetts Regional manag...

1.0
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Enterprise Rent A Car Car Rental Booking
#1188190
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On December 28, 2017 I booked a reservation with Enterprise Car Rental for pickup on January 11, 2018 at 12:00 at West Woolbright Rd Boynton Beach, FL 33437 location to be returned on February 1, 2018 at PBI airport.When I went to location to pick up car I was told no...
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EnterpriseCares
EnterpriseCares

Review #1167512 we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to ...

1.0
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Enterprise Rent A Car Car Rental Booking
#1167512
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When to pick up my rental at 11:45am, since my reservation it was to 12pm, after the checked me in, then after more than 45 minutes one of the representatives call me and he offered me a minivan or a pick up truck, because they didn’t have any SUV available, but...
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EnterpriseCares
EnterpriseCares

Review #1164736,We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp...

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Enterprise Rent A Car Car Rental Booking
#1164736
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Van *** & 18 mile in Sterling Heights desk help is ***.Reserved a car online from home in Dallas with debit card no problems. Flew onto Detroit and got ride to enterprise location. Was not allowed car because i live out of state. What kind of *** is that? Now i am...
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EnterpriseCares
EnterpriseCares

Review #1143803, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to...

1.0
Product
Enterprise Rent A Car Car Rental Booking
#1143803
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I tried to rent a car from Fort Myers airport and drop it off at another location the same day I understand that there was a hurricane but it has been over for a month I was told to talk to a manager stayed on line for 25 minuets then got hung up on they have cars from...
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EnterpriseCares
EnterpriseCares

tdowningj_84, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to sp...

2.4
Product
Enterprise Rent A Car Car Rental Booking
#1115872
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I WILL NEVER RECOMMEND USING ENTERPRISE RENTAL CAR, especially 3522 Satellite Blvd location in Duluth GA.I assume - since ENTERPRISE is large and well known - that people use them without reviewing comments of previous experiences. We specifically needed a MINIVAN so I...
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EnterpriseCares
EnterpriseCares

Review #1111581, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to...

2.1
Product
Enterprise Rent A Car Car Rental Booking
#1111581
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Set a reservation drove 100 miles to pick up got dropped off waited near an hour at branch then was told they had no cars and they where unwilling to do anything to help so had to get taxi rent a hotel set new reservation and got called today and again no vehicles...
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EnterpriseCares
EnterpriseCares

Review #1111298, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to...

3.0
Product
Enterprise Rent A Car Car Rental Booking
#1111298
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called trying to rent a car for just 1 day.this was 730 in the morning on friday, Sept. 29, 2017. First time I called i was hung up on after waiting to transferred to the local office. Second time i called. the lady takes down all my information to secure the...
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EnterpriseCares
EnterpriseCares

Review #1107937, we would like to speak with you further. Please email ehiescalationscc@mailca.custhelp.com with your contact information, exact rental office location, renta...

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Enterprise Rent A Car Car Rental Booking
#1107937
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