Product: Enterprise Rent A Car Car Rental Booking Clear all filters (0 of 58 reviews match)
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this company rips you off. They offer very low rental rates online, but carefully hides the information that any money you pay is non-refundable. They sell various insurance products including roadside assistance which are a rip off and non-refundable too. Their staff...
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EnterpriseCares
EnterpriseCares

Review #1399018, we appreciate it when customers tell us about their experiences and we recognize how disappointing this must be for you. We would like to look into this furth...

1.0
Product
Enterprise Rent A Car Car Rental Booking
I liked
  • Price
#1399018
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We reserved a suburban for an upcoming vacation. Hurricane Florence is barreling toward us in NC and everyone is evacuating. So are we. Except when we called to see if we could pick up our rental early because of the hurricane we were told we didn’t have it reserved...
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EnterpriseCares
EnterpriseCares

AbleTurkishAngora, We’ve noted your comments and would like to have the opportunity to look into this for you. For our customers affected by Hurricane Florence we have waived ...

1.9
Product
Enterprise Rent A Car Car Rental Booking
#1353631
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After providing all required information was told by the rude agent that he had no reservation. No help or assistance provided in getting information from the insurance. Was just left alone and told to follow up with my insurance. My insurance contacted The agent which...
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EnterpriseCares
EnterpriseCares

SocialPanther, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp....

1.1
Product
Enterprise Rent A Car Car Rental Booking
#1353128
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Worst experience ever!! They couldn't find my reservation then when they found it....it was for the wrong day which i kinda figured since i had been sitting at the place of pick up 15min. Past our scheduled time!! When i called the location Jonothan and Bee were both...
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EnterpriseCares
EnterpriseCares

ElfinGlassLizard, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhe...

1.0
Product
Enterprise Rent A Car Car Rental Booking
#1353068
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Reserved a car for pickup at 8am on May 18th. Got a call the night before they didn’t have a car might have one at 10am. By 1pm they still didn’t have a car. Ended up canceling the reservation. What was the purpose of making a reservation if they didn’t reserve a car...
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Enterprise Rent A Car Car Rental Booking
#1258920
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I made reservations months ago I get a call that morning no cars are available. This is sad we was going out of town for graduation and they car that morning like it was fine.
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EnterpriseCares
EnterpriseCares

We’ve noted your comments and would like to have the opportunity to look into this for you.Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the ...

1.0
Product
Enterprise Rent A Car Car Rental Booking
#1248556
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Called ERC this morning at 7:38AM, location on Wall St in Midland Tx talked with a very pleasant young woman named China, as she said just like the country. She quoted me prices and availability, so I ordered a Rav4 and asked to be picked up at the service garage...
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EnterpriseCares
EnterpriseCares

Onerous Zonkey, We’ve noted your comments and would like to have the opportunity to look into this for you.Please send us a detailed email to ehiescalationscc@mailca.custhelp....

Product
Enterprise Rent A Car Car Rental Booking
#1247292
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the date was wednesday april 25th 2018...we walked into get a last minute rental for the beach and was refused...he said he couldnt because it was merlfest weekend and he needed to fill all the reservations first...never offered to take our name or any...
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EnterpriseCares
EnterpriseCares

AcidicBinturong, I understand how disappointing it must have been to encounter a situation where there were no vehicles available for your last minute walk-in needs. I assure ...

Product
Enterprise Rent A Car Car Rental Booking
I didn't like
  • Being resfused a rental
#1241241
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I planned a vacation for my children to Orlando, Florida for spring break. I made a rental reservation for Wednesday, April 4, 2018 at enterprise located in Mableton, GA. I was contacted a few days prior for confirmation. The person I spoke with informed me to provide...
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EnterpriseCares
EnterpriseCares

MutedBlindWorm, we appreciate it when customers tell us about their experiences.I assure you that it's never our intention to inconvenience our customers.We would like to spea...

Product
Enterprise Rent A Car Car Rental Booking
#1229982
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This is the LAST of several identical incidents. I had a CONFIRMED RESERVATION completed and printed one week in advance of my rental appointment which was earlier this year on a Saturday at 11:45AM. (My residence is exactly 1.2 miles from the location) I called at...
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EnterpriseCares
EnterpriseCares

Review #1214156,We’ve noted your comments and would like the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com inc...

Product
Enterprise Rent A Car Car Rental Booking
#1214156
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