1 comment

Simply the worst car rental experience! The usual give my "reserved" Chevy SUV to someone else during peak holiday season after i confirmed pick up.

Only to leave me and my family desperate enough to pay an extra $1000 at another rental car agency. Spoke with multiple offices and customer service agents all with little or no concern whatsover. Rented from enterprise for over 25 years.

Would never go there again. I hope they use the extra money they from the person they gave my car to for attorneys fees in their bankruptcy!

Reason of review: Poor customer service.

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Enterprise C Ufe

anonymous review ##980191,

Weโ€™ve noted your comments and we would like to have the opportunity to look into this for you. Please send us a detailed email to care@enterprise.com include the exact rental location, your contact telephone number, your reservation numbers and any further information regarding your experience with us.

When emailing, please list Reference Number 161227-003477 in the subject line. We look forward to hearing from you.

Regards,

Carol H.

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