Product: Enterprise Rent A Car Customer Care Clear all filters (0 of 138 reviews match)
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I rented a cargo van for my flower business, as I had many times with no problems for years. After returning the van on Sunday, leaving keys in lockbox, two weeks later, I received a letter saying I damaged a piece under the van. This particular Saturday, I didn't have...
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EnterpriseCares
EnterpriseCares

Review #1430491, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to s...

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Enterprise Rent A Car Customer Care
#1430491
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Enterprise Rent A Car - Worse service ever

It was not bad enough that we were over charged by 500.00 and Enterprise was only willing to do one hundred dollar refund. Of course we disputed it and even tried to reach out to corporate to complain about the awful and rude service we received and we never heard back. Yesterday my husband was in a car accident. He was referred to Enterprise for a rental car and so he went there. He learned that we were on a do not rent list. We both have heart problems and did not need this. I suggest a boycott and get enterprise and all the companies associated with enterprise shut down
1.0
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Enterprise Rent A Car Customer Care
I didn't like
  • Being misinformed
  • Misleading hidden costs
  • Company is a scam
#1429760
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Enterprise Rent a car SUCKS

I will never waste anymore of my life dealing with these loosers...being stranded out of state and put me walking cause they couldnt secure the car with my debit/credit card. Made me wait an hour for a car then denied me use of it...pricks
1.0
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Enterprise Rent A Car Customer Care
#1411707
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We renturned a car from the Littleton, CO office at the office in Glenwood Springs, CO. Picked up Tuesday PM and returned Wednesday PM (calling to let them know we would be up to 2 hours late). We pulled in and we’re waved to the key drop by someone inside closing up...
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EnterpriseCares
EnterpriseCares

Review #1409200, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhel...

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Enterprise Rent A Car Customer Care
#1409200
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I have been placed on a do not rent list and you cannot give me any documents to support this reasoning! I Have NEVER rented from you or any of your affiliates. I want this resolved immediately. I do not have any clue who to contact from this point. Your...
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EnterpriseCares
EnterpriseCares

Review #1400940, we would like to speak with you further. Please email ehiescalationscc@mailca.custhelp.com with your contact information, the location that provided you with ...

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Enterprise Rent A Car Customer Care
#1400940
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Enterprise Rent A Car - Good until deposit

Returned the car on Friday, was told i would have the deposit returned in 24 hours. It's now Tuesday morning and nothing. I'm not happy being lied to and will not use enterprise unless fixed by tonight. I will also advise others to not use this company. This is a scam and the better business burrow will be contacted if nothing is done today!
2.9
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Heber City, Utah
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Enterprise Rent A Car Customer Care
#1399209
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I was in traveling had an issue with the Enterprise vehicle I rented when I was passing through Amarillo Texas. I contact Enterprise and they said they would swap vehicles with me at no cost. After being sent to two separate Enterprise locations I had to go to the...
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EnterpriseCares
EnterpriseCares

Review #1398684, we appreciate it when customers tell us about their experiences and we recognize how disappointing this must be for you. We would like to look into this furth...

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Enterprise Rent A Car Customer Care
#1398684
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My daughter was involved in an accident and our insurance took care of the rental car. Enterprise was the source and they did not pick her up they also would not accept her father's credit card payment we had to go through the process of moving money into her account...
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EnterpriseCares
EnterpriseCares

Review #1390691, I assure you that it's never our intention to inconvenience a customer. Our debit card policies are in place for loss prevention and risk management reasons. ...

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Enterprise Rent A Car Customer Care
#1390691
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Enterprise Rent A Car - Complaint about enterprise

I was contacted by Larry Davis I rented car last weekend the car was there this time they were friendly and courteous I am still waiting for my discount Mr Davis had said I would receive but if not I’m happy the car was there and they cleaned the place up thank you pissed consumer I will spread the word about how you helped me
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Enterprise Rent A Car Customer Care
#1385434
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I had a car crash in an Enterprise Rental car hours from my home. I was slightly injured (shoulder cut, bruising on airbag side of face, etc.) but declined to be transported to the out of town hospital, requesting a replacement rental car to drive home. Called two...
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EnterpriseCares
EnterpriseCares

UpsetRiverDolphin, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to...

1.5
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Enterprise Rent A Car Customer Care
I didn't like
  • Way i was treated
#1379892
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