Product: Enterprise Rent A Car Customer Care Clear all filters (0 of 103 reviews match)
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About 2 weeks ago I went to the Enterprise car rental location in Vancouver Washington off of Mill Plain. They informed me that they only had one rental car available in my class A vehicles and the one they had was dirty. This is not my first time having an issue with...
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EnterpriseCares
EnterpriseCares

SpeedyButterflyFish,We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.cust...

1.5
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Enterprise Rent A Car Customer Care
#1252865
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Hi there, I wanted to take the time to publicly thank Sheron Harmon, Management Assistant. He is located in Katy HEB Center in Katy, Texas. On Tuesday, May 8, I received EXCELLENT costumer service from Sheron. He went above and beyond to ensure I had a remarkable...
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Enterprise Rent A Car Customer Care
#1252654
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I don’t know where to start!!!! From the beginning it was a horrible evpieience!! For the record I am not in the car rental buisines, but I am in a customer service business(restaurants) the customer service at enterprise has got to be the worst I have ever...
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EnterpriseCares
EnterpriseCares

We’ve noted your comments and would like to have the opportunity to look into this for you.Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the ...

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Enterprise Rent A Car Customer Care
#1250468
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My friend hired a rental from the Romford branch back in November. I was 3 month pregnant and ill at the time with my 9yr old son so i waited in the rental car outside the office. An enterprise employee came out and locked us in the car. My son was terrified at this...
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Enterprise Rent A Car Customer Care
#1249694
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Enterprise Rent A Car - Excellent

Excellent service from Nolan at the Lethbridge, ALberta location. Friendly, prompt, efficient, courteous, respectful, helpful - got me into the right vehicle for my needs and an awesome price. I’ll definitely book with them again {{Redacted}}
4.0
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Enterprise Rent A Car Customer Care
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#1243430
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Enterprise Rent A Car - I will never ever use enterprise again nor will my friends

Pushy aggressive nasty greedy people...only person there was genuine is the guy that cleans cars
1.0
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Enterprise Rent A Car Customer Care
#1242904
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Basically my car was involved in an accident and I was given an Enterprise Rent-A-Car for some reason they decided to debit my account and charge me for the car without my knowledge and then when it was all finally resolve they tried to say that they done me a favour...
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EnterpriseCares
EnterpriseCares

Review #1240581, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhel...

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Enterprise Rent A Car Customer Care
#1240581
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I was a longtime customer of Enterprise until an unacceptable experience on 4/5/18 due to the treatment I endured via their customer service representative. I was very impolitely denied a rental at my appointment, spoken to belligerently (in front of other customers)...
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EnterpriseCares
EnterpriseCares

ElegantSeaTurtle, we appreciate it when customers tell us about their experiences and would like to help out.Please email ehiescalationscc@mailca.custhelp.com with your contac...

1.0
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Enterprise Rent A Car Customer Care
#1238909
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I DROPPED MY CAR OFF FOR REPAIRS AND WAS LEFT WAITING AT THE SHOP FOR OVER AN HOUR FOR A PICK UP.... POOR CUSTOMER SERVICE, THE NICE YOUNG LADY AT THE FRONT DESK HAD TO CALL TWICE (AND COULDN'T GET THROUGH FOR 15 MINUTES) TO GET ME PICKED UP. I HOPE THEY CAN LEARN FROM...
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EnterpriseCares
EnterpriseCares

Review #1232149, we appreciate it when customers tell us about their experiences and would like to help out. Please email ehiescalationscc@mailca.custhelp.com with your contac...

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Enterprise Rent A Car Customer Care
#1232149
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I was placed on the DNR list( apparently 7 years ago) because I was blamed for damage to a vehicle that an employee caused. Enterprise submitted 2 estimates to my insurance company,which denied thier claim. You can't have a car at two different shops being repaired at...
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EnterpriseCares
EnterpriseCares

Review #1230308, we appreciate it when customers tell us about their experiences and would like to help out. Please email ehiescalationscc@mailca.custhelp.com with your contac...

2.0
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Enterprise Rent A Car Customer Care
#1230308
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