Product: Enterprise Rent A Car Customer Care Clear all filters (0 of 112 reviews match)
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Purchase a car six weeks ago now they messed up paper work and plate expires in two days and they won't help so buyer beware
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EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention. We want our service to be the best and would like to look into this further for you. Please email Care@Enterprise.com with your c...

1.0
Product
Enterprise Rent A Car Customer Care
#1346193
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I have never experienced anything like I did today from a customer service oriented position. Last minute, my family needed a rental car. Not something insurance was covering- Something out of pocket for us, which right now is not really convenient but it was the only...
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EnterpriseCares
EnterpriseCares

Dmmd121, we appreciate it when customers tell us about their experiences and we would like to speak with you further. Please email ehiescalationscc@mailca.custhelp.com with yo...

1.5
Product
Enterprise Rent A Car Customer Care
#1341426
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I reserved an economy size vehicle one month ago for pick-up on June 02, 2018 and drop July 02, 2018. My pick up time was 11:00 am. When I go to the Middletown, NY office at 11:00 am, located 265 Route 211E Middletown NY The customer service representative, Lynn told...
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Anonymous
Anonymous

I agree! It seems that they Bamboozle many people!!!

EnterpriseCares
EnterpriseCares

Review # 1270257, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to ...

1.0
Product
Enterprise Rent A Car Customer Care
I didn't like
  • Anything about my entire experience
#1270257
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I lost my keys in a rental and they were found. I paid 46.00 for expedited shipping that was supposed to take place on Wednesday 5-30-18. I received a tracking number and it shows it has not even been shipped yet. I have no less than 4 voicemails in and actually talked...
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Anonymous
Anonymous

They S**k! in all aspects!

EnterpriseCares
EnterpriseCares

Review #1269232, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to s...

Product
Enterprise Rent A Car Customer Care
#1269232
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el servicio de gruas me lleva el carro de el condominio donde vivo a pesar de tener un pase puesto, cuando voy al lugar donde se encontraba el carro no me lo entregan ya que pertenece a enterprise y no es de mi propiedad , llamo a la compania que me lo rento y me...
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EnterpriseCares
EnterpriseCares

InsidiousFlounder,Please email ehiescalationscc@mailca.custhelp.com with your contact information, exact rental office location, rental contract information and the details ab...

Product
Enterprise Rent A Car Customer Care
#1259654
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Corporate will address any issues or concerns immediately they take action and will actually listen they will then resolve your problems asap don't be afraid to call. Enterprise Corporate believes in true customer service and supports there customers being treated with...
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EnterpriseCares
EnterpriseCares

Review #1255568,We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp...

Product
Enterprise Rent A Car Customer Care
#1255568
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About 2 weeks ago I went to the Enterprise car rental location in Vancouver Washington off of Mill Plain. They informed me that they only had one rental car available in my class A vehicles and the one they had was dirty. This is not my first time having an issue with...
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EnterpriseCares
EnterpriseCares

SpeedyButterflyFish,We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.cust...

1.5
Product
Enterprise Rent A Car Customer Care
#1252865
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Hi there, I wanted to take the time to publicly thank Sheron Harmon, Management Assistant. He is located in Katy HEB Center in Katy, Texas. On Tuesday, May 8, I received EXCELLENT costumer service from Sheron. He went above and beyond to ensure I had a remarkable...
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Product
Enterprise Rent A Car Customer Care
#1252654
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I don’t know where to start!!!! From the beginning it was a horrible evpieience!! For the record I am not in the car rental buisines, but I am in a customer service business(restaurants) the customer service at enterprise has got to be the worst I have ever...
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EnterpriseCares
EnterpriseCares

We’ve noted your comments and would like to have the opportunity to look into this for you.Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the ...

Product
Enterprise Rent A Car Customer Care
#1250468
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My friend hired a rental from the Romford branch back in November. I was 3 month pregnant and ill at the time with my 9yr old son so i waited in the rental car outside the office. An enterprise employee came out and locked us in the car. My son was terrified at this...
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Product
Enterprise Rent A Car Customer Care
#1249694
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