Enterprise Rent A Car Customer Care Review

12 of 1311 Enterprise Rent A Car reviews

i was planning a vacation and needed rates for car rental called enterprise asking for rates the person on the phone was terrible--she wanted dates i eas needing ca how lon i needed it for--i did not have this information yet--she stated she could not give e rates because the change all the time and it depends on the day i rent--how can i plan a trip when i cant get a rate for the cost of the trip--dont rent from enterprise because the rates differ from day to day and you cant plan a trip with costs through them--not courtous or helpful at all!!!!!!!!!!!

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Reason of review:
Poor customer service
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Rentals
review #999915
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12 of 1311 Enterprise Rent A Car reviews
offconsumerpissed

Jan 30 #1278797

Not sure what, "courtous" means, but I will say that I remember renting my first car too. As you grow up and do this more often, you will realize that what the worker told you is 1000% correct. And, as I said, I know this is your first rental car and your first interaction with any rental car agency. As you learn more, you will realize that EVERY car rental company has various prices, depending on how long you rent, when you rent, the mileage, etc.

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