Manufacturer: Enterprise Rent A Car Category: Car Rentals Clear all filters (2 of 2 reviews match)
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I RENTED A CAR FROM ENTERPRISE AND PUT A $200.00 DOLLAR DEPOSIT ON IT BECAUSE I DID NOT HAVE A CREDIT CARD, WHEN I RETURNED IT I EXPECTED TO HAVE THE MONEY RETURNED TO ME, IT SAID THEIR BILLING CYCLE WAS 24 HOURS I WAS NOT TOLD THIS WHEN I RENTED THE CAR.I WAITED, NO DEPOSIT BACK ON MY CARD, I CALLED CUSTOMER SERVICE, LADY SAID IT COULD TAKE 5 TO 7 BUISNESS DAYS TO GET MY MONEY BACK. WHEN I RENTED THE CAR THEY DID NOT TELL ME THIS I. THEY...
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Anonymous

Anonymous Ok. I hate to be the Devil's Advocate. However, a preliminary, ten second search of their online policy states the terms regarding your deposit. You had to click a button t...

However, the Manager Dustin, insisted that I take a Dodge Journey that he had recently got in. I told him how I really did not want the vehicle but he said when you return it you can bring it back half full. After , a a few days the car turned off. I immediately called Dustin and he said that I made the second person who called that said the car turned off. He stated that he had called the manufacturer and they said that it is common for the...
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EnterpriseCares

EnterpriseCares We'd like to talk with you about this experience. Please email Care@Enterprise.com with your phone number, reservation or rental agreement number, exact rental location, and f...

1.0
I didn't like
  • Unethical
  • Sevice horrible
  • No followup from corporate
#824954