Product: Enterprise Rent A Car Ford Car Rental Clear all filters (3 of 3 reviews match)
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My dealership rented a Ford Fusion for me..got to the counter and they still demanded $50 dollars deposited from me. Ok that don't make no since but I had to go to work no biggie...The car arrived dirty I know no standards at this Branch time to do the inspection walk...
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EnterpriseCares
EnterpriseCares

Review #1112858, We’ve noted your comments and we would like the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.cust...

5.0
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Enterprise Rent A Car Ford Car Rental
#1112858
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Enterprise Rent A Car - Car NOT Ready, TWICE ... No discount for early return://
I requested an AWD SUV for the morning of 12/26/16 at 8AM, Novato, CA. The attendant told me that 'time' was not available & I needed to come in at 7:30 or 8:30 AM. Since I needed to be on the road BEFORE 9AM, I chose 7:30. Upon arrival, no car & I was told that 'my'...
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paulafava
paulafava

I just received the following email ... which is NOT correct! I am writing from my ONLY email address. The only difference is that I sent the first message from YOUR website. ...

EnterpriseCares
EnterpriseCares

We’ve noted your comments and we would like the opportunity to look into this for you. Please send us a detailed email to care@enterprise.com include the exact rental location...

1.7
Product
Enterprise Rent A Car Ford Car Rental
I didn't like
  • That my car was not ready in a timely manner
#981162
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I got the "shake down" from Enterprise this week- after spending over 1100 bucks for a Ford Expedition. When I returned it, they said it gad 2 tiny dents on the roof. (an Excursion height is 77 inches or 6 feet 4 inches high). It was quite obvious that we did not...
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EnterpriseCares
EnterpriseCares

We would like the chance to look into this. Please email Care@Enterprise.com with your phone number, rental agreement number, DX or Claim number, exact rental location, and fu...

1.5
Enterprise Rent A Car Brattleboro, Vermont
Product
Enterprise Rent A Car Ford Car Rental
I didn't like
  • Being blamed for something i did not do
#837636
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