Product: Enterprise Rent A Car Ford Car Rental Clear all filters (4 of 4 reviews match)
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Enterprise Rent A Car - Unsafe vechiles and invalid registration of rental cars
Enterprise Rent A Car - Unsafe vechiles and invalid registration of rental cars
Enterprise Rent A Car - Unsafe vechiles and invalid registration of rental cars
Enterprise Rent A Car - Unsafe vechiles and invalid registration of rental cars
Enterprise Rent A Car - Unsafe vechiles and invalid registration of rental cars
On 12/12/17 I arrived at Enterprise Rent a Car at Kansas City Airport. I had reserved a standard size car. Witch they failed to keep and offered me a full size pickup or a mustang. I choose the mustang vin. # 1fatp8uhoh5204924. The second day I had the car I was in...
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EnterpriseCares
EnterpriseCares

Mr. Hall, Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our Missouri Regional management and our...

1.0
Product
Enterprise Rent A Car Ford Car Rental
I didn't like
  • Renting an unsafe and improperly regestered vehicle
#1173692
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My dealership rented a Ford Fusion for me..got to the counter and they still demanded $50 dollars deposited from me. Ok that don't make no since but I had to go to work no biggie...The car arrived dirty I know no standards at this Branch time to do the inspection walk...
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EnterpriseCares
EnterpriseCares

Review #1112858, We’ve noted your comments and we would like the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.cust...

5.0
Product
Enterprise Rent A Car Ford Car Rental
#1112858
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Enterprise Rent A Car - Car NOT Ready, TWICE ... No discount for early return://
I requested an AWD SUV for the morning of 12/26/16 at 8AM, Novato, CA. The attendant told me that 'time' was not available & I needed to come in at 7:30 or 8:30 AM. Since I needed to be on the road BEFORE 9AM, I chose 7:30. Upon arrival, no car & I was told that 'my'...
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paulafava
paulafava

I just received the following email ... which is NOT correct! I am writing from my ONLY email address. The only difference is that I sent the first message from YOUR website. ...

EnterpriseCares
EnterpriseCares

We’ve noted your comments and we would like the opportunity to look into this for you. Please send us a detailed email to care@enterprise.com include the exact rental location...

1.7
Product
Enterprise Rent A Car Ford Car Rental
I didn't like
  • That my car was not ready in a timely manner
#981162
Reply to reviews
I got the "shake down" from Enterprise this week- after spending over 1100 bucks for a Ford Expedition. When I returned it, they said it gad 2 tiny dents on the roof. (an Excursion height is 77 inches or 6 feet 4 inches high). It was quite obvious that we did not...
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EnterpriseCares
EnterpriseCares

We would like the chance to look into this. Please email Care@Enterprise.com with your phone number, rental agreement number, DX or Claim number, exact rental location, and fu...

1.5
Brattleboro, Vermont
Product
Enterprise Rent A Car Ford Car Rental
I didn't like
  • Being blamed for something i did not do
#837636
Reply to reviews