Not resolved
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Price Affordability
Product or Service Quality
1 comment

DO NOT rely on this company to book a car for your vacation!

We booked a car ahead of time with these people, called numerous times throughout the day confirming our reservation.

When we showed up to pick up our car they had given it away ! We called and called, we were put on hold for hours and hung up on repeatedly. When we finally got to talked to someone they assured us we would be taken care of and would have a car brought to us ASAP. Then they told us the next day for sure we would have a car...

good thing we didnt hold our breath because we have yet to hear from anyone. The only reason these guys are in business is because there aren't many options for car rentals.

What a joke! Absolutely terrible customer service.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Enterprise Rent A Car. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Enterprise Rent A Car.

Check out the best and the worst companies in Rentals category for more informed decision or compare Enterprise Rent A Car to other companies on our site.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

review #739461 by anonymous,

We’ve noted your comments and we would like to have the opportunity to speak with you about this. Please send us a detailed email to include the exact rental location, your contact telephone number, your rental agreement or reservation numbers and any further information regarding your experience with us.

When emailing, please list Reference Number 151202-001977 in the subject line. We look forward to hearing from you.


Carol H.

Social Monitoring

You May Also Like