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RENTED A TOWN AND COUNTRY FROM THEM, AT TIME OF INSPECTION AT NO TIME DID THE AGENT LOOK AT THE ROOF OF VEHICLE, AS HE DID NOT HAVE A SMALL LADDER TO SEE TOP, RETURNED SAME AFTER HOURS AT THE HOTEL LOCATION A WEEK LATER AND ABOUT 5 DAYS LATER I GOT CALL SAYING ROOF WAS DENTED AND IF WE HAD USED A CARRIER ON TOP, IN OUR CASE WE HAD NOTHING ON TOP, ASKED FOR PICTURES, BUT BELIEVE DAMAGE WAS THERE PRIOR TO ME GETTING CAR AND THAT WAS REASON THAT AGENT DID NOT CHECK ROOF. I ALSO BELIEVE THE AUTO BODY PLACE THEY SENT ACR TO IS IN ON THE SCAM.

THEY STILL HAVE NOT PROVIDED PICTURES OF THIS SO CALLED DAMAGE. I BELIEVE THE MAHWAH RENTAL AGENCY IS RUNNING A SCAM ON ITS CONSUMERS WITH BOGUS DAMAGE CLAIMS.

Review about: Enterprise Rent A Car Car Rental.

Monetary Loss: $1723.

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EnterpriseCares
Renton, Washington, United States #620172

Thank you for bringing this to our attention. We would like to look into this further. Please email Care[at]Enterprise.com with your full name, the exact rental location and any other details. (Tatiana)

When emailing, please list reference # (130308-002876) the subject line.

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