Brattleboro, Vermont
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I got the "shake down" from Enterprise this week- after spending over 1100 bucks for a Ford Expedition. When I returned it, they said it gad 2 tiny dents on the roof.

(an Excursion height is 77 inches or 6 feet 4 inches high). It was quite obvious that we did not "inspect" the roof when we picked it up (we didn't have a freaking ladder). We took very good care of the vehicle and even parked it in a garage when it began to rain. Regardless, they are putting in a claim for 2 tiny dents on a roof that is not visible, that was not caused by me.

Sheer chicanery... ridiculousness beyond belief!

Product or Service Mentioned: Enterprise Rent A Car Ford Car Rental.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Being blamed for something i did not do.

Company wrote 0 public responses to the review from Apr 28, 2016.
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