Brattleboro, Vermont
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1.5
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I got the "shake down" from Enterprise this week- after spending over 1100 bucks for a Ford Expedition. When I returned it, they said it gad 2 tiny dents on the roof.

(an Excursion height is 77 inches or 6 feet 4 inches high). It was quite obvious that we did not "inspect" the roof when we picked it up (we didn't have a freaking ladder). We took very good care of the vehicle and even parked it in a garage when it began to rain. Regardless, they are putting in a claim for 2 tiny dents on a roof that is not visible, that was not caused by me.

Sheer chicanery... ridiculousness beyond belief!

This person wrote the review because of poor customer service at Enterprise Rent A Car. Reviewer claimed that he or she wants Enterprise Rent A Car to offer any options to resolve the issue.

The most disappointing in user's experience was being blamed for something i did not do. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Enterprise Rent A Car and enterprise rent a car ford car rental for you to read. This information may help you with your purchase decision.

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EnterpriseCares
#1154086

We would like the chance to look into this. Please email Care@Enterprise.com with your phone number, rental agreement number, DX or Claim number, exact rental location, and further details.

List "Reference #160504-002970" at the very beginning of your message so we are better able to assist you.

Lauren

Social Monitoring Coordinator

Enterprise Rent-A-Car

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