State: Georgia City: Atlanta Product: Enterprise Rent A Car Car Rental Clear all filters (0 of 978 reviews match)
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I have rented car from Atlanta Airport First thing, they cannot pull my corporate ID 2nd they said another office in Greenwood can fix my billing(I should not be charged for CDW or any Insurance, covered under my Coprorate ID) but I did not get any support from...
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2.0
Product
Enterprise Rent A Car Car Rental
I didn't like
  • Are not connected well between branches
  • Most important thing
#907148
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Enterprise claims I returned one of their cars in 2011 with damage. 1st I've heard of it. Tried to rent a car now and was denied unless I pay for the alleged damage. They were very rude and unhelpful. No one ever contacted me in regards to my returning a car...
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EnterpriseCares
EnterpriseCares

hrpro_jessie, customer service and satisfaction are very important to us at Enterprise. I would like to follow up with you. Please send an email to: care@enterprise.com with t...

EnterpriseCares
EnterpriseCares

Jessie, I would like to discuss this further with you. Please email us at Care@Enterprise.com with your contact information, the exact branch location, rental/reservation numb...

1.0
Product
Enterprise Rent A Car Car Rental
I didn't like
  • Rude and unhelpful
  • Horrible customer service
#648696
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Enterprise Rent A Car Car Rental Review

Rented a car in Columbus Miss, rented for 1day, upon return , I was told that our 7 lb. POM PUP WAS IN VIOLATION of rental. Agent Adam charged me $150.00 with no inspection of car. I was told later that pets were allowed ..I am still awaiting a call back from cooperate..J will not rent from enterprise..car..
Product
Enterprise Rent A Car Car Rental
#547129
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i went to capital ave in atlanta. it was the worst service i have ever had. the young lady ASHLEY was the asst. manger. she had a real bad attitude. frist off i call her to let her no i was coming she never said one word about a bill in my name. after i call the light...
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EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention. Customer service and satisfaction are importance to us. We would like to look into this with you. Please contact us at care@enter...

EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention. Customer service and satisfaction are importance to us. We would like to look into this with you. Please contact us at care@enter...

Product
Enterprise Rent A Car Car Rental
#501537
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My daughter rented a car from a airport in Ga. at the end of May. She returned the car back, with no problems. over 2 months later, they contacted her saying that she had cost over $400.00 of damage to the car. The agent that checked the car in, found no damage. I...
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Anonymous
ajay

hiiii....nice blog

EnterpriseCares
EnterpriseCares

soulsister1956, We’ve taken note of your concern and would like to have the opportunity to look into this for you. Please send us a detailed email to care@enterprise.com incl...

Product
Enterprise Rent A Car Car Rental
#436700
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Left iPad in rental car in Atlanta, Ga airport on a Saturday. Tried to call local return center within 20 minutes of realizing the item was left but no one answered phone at around 2pm. Was redirected to to Lost and Found department. Person answered saying it was...
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EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention. We would like to look into this further. Please email Care@Enterprise.com with your full name, the exact rental location and any ...

Product
Enterprise Rent A Car Car Rental
#425837
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This place is a SCAM! First of all, the airport counter tried to give me a rate that is almost double my reservation. Good thing I had my reservation number and the actual rates printout. Second, the guy who handed me the car tried to sell me an upgrade and rental...
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Anonymous
Josie

This Review is very helpful due to the fact, Enterprise is attempting to charge us with this same "Rocker Panel damage",which we're currently disputing. When we picked up the ...

EnterpriseCares
EnterpriseCares

Hello, thank you for bringing this to our attention. We would like to look into this further. Please send us a detailed email to Care[at]Enterprise.com with your contact infor...

Product
Enterprise Rent A Car Car Rental
#398170
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December 28, 2012 Enterprise Rent A Car 600 Corporate Park Drive St. Louis, MO. 63105 Dear Sirs: On Friday December 21, 2012 I was scheduled to pick up a car via an online reservation with your company at Hartsfield Airport for a rate of 34.99 and return it on...
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Anonymous
Enterprise Cares

Thank you for bringing this to our attention. We would like to look into this further. Please email Care[at]Enterprise.com with your contact information and any other details....

Product
Enterprise Rent A Car Car Rental
#373621
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My mother pre-paid well in advance from capital one a rental for myself and my 18 month old son to use to come home for xmas. she was told that since it was pre-paid all i needed to do was show up and present my DL. Checking up on the rental today I found that I would...
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EnterpriseCares
EnterpriseCares

xmotoxrcr, We’ve taken note of your comments and would like to have the opportunity resolve this concern for you. Please send us a detailed email to care[at]enterprise.com i...

Product
Enterprise Rent A Car Car Rental
#367603
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I rented a Jeep Liberty car from Enterprise while my car was being fixed per my insurance suggestion. I then went down the street to get gas in the jeep which was almost empty. Once I filled the gas tank, I started the car, turned the wheel coming out of the service...
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Anonymous
Enterprise Rent A Car

We’ve taken note of your complaint. As customer service is of the utmost importance, we would like the opportunity to look into this concern for you. Please contact us at ca...

Anonymous
ALq

You are paying because Enterprise likes to screw their customers. Get used to it. :cry :cry :cry

Product
Enterprise Rent A Car Car Rental
#351386
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