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I will be reporting Enterprise Car Rental and fraudulent Charges to the BBB and my Attorney! Enterprise has 'unlawfully' stolen money off MY PayPal business credit card without my authorization! I used this card to HELP out a friend PAY for a rental (I did NOT use...
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Company wrote 0 private or public responses to the review from Jun 20, 2012.
Anonymous
Anonymous

This doesn't make any sense. Why would you give them your card and not expect any money to be put on it? You shouldn't give your card out to help out a deadbeat friend.

EnterpriseCares
Enterprisecares

Thank you for bringing this to our attention. We would like to look into this further. Please email care[at]enterprise.com with your full name, the exact rental location and t...

#326035
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Enterprise has so severely disappointed me before that I had decided to never again do business with them. However, my Toyota truck needed to be in shop for several days and Toyota told me they would give me a loaner car. Disappointingly, this is managed through...
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Company wrote 0 private or public responses to the review from Jun 18, 2012.
Anonymous
***edcustomer

they tried hard to trick you to buy insurance, whatever you tell them you don't need

trueword
trueword

Thank you Genelle. I emailed a \"Veronica\" in response to her response to my tweet the other day. I am still waiting to hear from her. However I will write you with the...

#325544
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we rented an enterprise car because our car was totaled and we were searching for a new car. We rented it on Thursday June7,2012 and purchased a new car on Saturday June 9,2012. We proceeded to return the rental on Saturday afternoon to find out that the facility was...
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Company wrote 0 public responses to the review from Jun 14, 2012.
Anonymous
Green Dream

I\'m afraid this situation would happen with any car rental company you could rent from. At the end of the day, as any Enterprise employee will tell you, any given branch is o...

Anonymous
Bob MAgnificent

Yes the big sign on the door stating their hours should learn to speak.

#324955
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Let me start by saying I began renting from Enterprise back in 1980 after I returned home from the US Navy. That makes me a 30 year customer. My problem started when I rented a vehicle on 1/14/12 in order to drive out to see my 5 year old grandson graduate from his...
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Company wrote 0 public responses to the review from Mar 01, 2012.
Anonymous
Just Saying

We have had our own issues with Enterprise. So let me say this. They only care about makin money. AS long as the company makes money then nothing will change.

Anonymous
Anonymous

I was directly involved with this customer. He was a frequent renter and would complain every time he would return a vehicle and demand discounts. I was a manager at one of th...

#301472
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Make sure to READ your contracts! We've reneted from Enterpise several times and felt they could be trusted...NOT! They ask if you want their "give away your money" insurance, we told them no and guess what? It was on the contract anyway at $15/day!! I explained to the...
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Company wrote 0 public responses to the review from Oct 25, 2011.
Anonymous
dmanenterprise

They tricked you. I just overpaid 80$ this week in Keystone, Carmel, Indiana. The dressed young men told two total cost 70$, and asked me sign here, here and here. I trust him...

Anonymous
Bobx

How is that deception? You yourself said read the contract-you have to initial saying that you accept the insurance! If they credited back every customer that claimed they did...

#270383
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I am writing, because I am pissed off. I rented a car asking for a monthly rate after using the car for a week. The manager did not want to give me a car for that rate because she trying to make her quote. I can not believe, i paid over 800.00 for a compact car. ...
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Company wrote 0 private or public responses to the review from Oct 04, 2011.
Anonymous
***ed of rental agent

\"I rented a car asking for a monthly rate after using the car for a week.\" why would you get the discounted MONTHLY rate if you just rented the car for a week? If somethin...

#265925
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I can't believe Enterprise has this many complaints yet continues to *** people into paying for damages there couldn't or wouldn't have been any possible way for them to occur. Someone commented they were speechless when told about damages to the vehicle...
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Company wrote 0 private or public responses to the review from Jul 19, 2011.
forsterdm1
forsterdm1

Well it\'s the end of August and finally the independent company that deals with Enterprise has dropped the claim as they have failed to follow through and / or substantiate t...

Anonymous
DoneWithEnterprise

I was dinged for \"damage\" despite my thorough inspection. Poor car manufacturing and a bumper that was misaligned by 3 mm. No one in their right mind would have noted that...

Troy, Illinois
#249890
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I can not explain the service I received since day one! I was not explained the options I had in renting a car or what Enterprise provided! I was a first time renter and choose Enterpprise to do business with! First and for most the workers attitude were horrible!...
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Company wrote 0 private or public responses to the review from May 02, 2011.
#235400
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If you live in Illinois and need a car rental avoid this company at all costs. They have untrained employees and they send you out with defective cars. I pointed out that the car they were renting me had a crack in the windshield. "Oh its no problem" says the stellar...
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Company wrote 0 public responses to the review from Feb 25, 2011.
EnterpriseCares
EnterpriseCares

We are listening and would like to investigate this branch further. Please email us at care[at]enterprise.com with your contact information, the exact location (street/city/s...

#223668
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Thursday, June 24th, 2010: I picked up a Ford Focus from Chicago Enterprise Leasing at 9:58 AM. With my two daughters on board, I proceeded south on Interstate 65, bound for Columbus, IN for long weekend visit. En route, I noticed a slight shimmy in the steering wheel;...
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Company wrote 0 private or public responses to the review from Aug 24, 2010.
Anonymous
bruce2954

You need to talk to a lawyer. Some offer a free consultation or you pay nothing and they take a third of any settlement. Their negligence almost cost you your lives. Don\'t le...

Anonymous
margaretschlegel

I\'ve just had my third, and most serious, poor response from Enterprise\'s roadside assistance. Each time I have ultimately had to resolve the problem on my own and deal wit...

#195564
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