(13 of 1808 reviews match)
Latest review first
Given wrong information never received a call as the rep stated to another employee that he did call and left a vm I have my phone record to prove he lied,car wasn't available after I had reserved it 2 times in tgree weekds had to wait over 45 minutes,the car they gave...Read more
Company wrote 0 public responses to the review from Jul 28, 2015.
While renting a car from ENTERPRISE.... out of Kansas City.... hit a deer and did about $5000 in damage. My insurance covered $4000; my credit card company paid the $1000 deductible. All is well, right? Nope.... placed on DO NOT RENT list due to the slow pace of...Read more
Company wrote 0 public responses to the review from Jul 18, 2015.
they lied to me in order to join their company and after i joined everything they said was a lie. cars a dirty, some dont function properly They charge you fees without telling you customer service is horrible I AM AN ANGRY CUSTOMER !!!! definitly going back to Zip...Read more
Company wrote 0 public responses to the review from Jun 05, 2015.
Enterprise car rental Stone Park Illinois January 15 2015. Salesman had an attitude. I rented the vehicle for my mom and he tried telling me she needed a credit card to rent it. I said she's the secondary driver I'm paying for it. Again he tried to tell me with an...Read more
Company wrote 0 public responses to the review from Jan 16, 2015.
While driving one of Enterprise' rentals, I picked up a red light violation. All Enterprise had to do was place the notice in one of their envelopes, address it to me, and stick postage on it. 48 cents. Not Enterprise. For reasons they won't elaborate on, this requires...Read more
Company wrote 0 private or public responses to the review from Apr 08, 2014.
instead of turning in the left item(computer), someone was trying to use the computer. No-one had rented the car behind me- so it was between the three employees. They told me the car was not cleaned out yet- so a computer was not found. You should have seen their...Read more
Company wrote 0 private or public responses to the review from Dec 15, 2012.
I will be reporting Enterprise Car Rental and fraudulent Charges to the BBB and my Attorney! Enterprise has 'unlawfully' stolen money off MY PayPal business credit card without my authorization! I used this card to HELP out a friend PAY for a rental (I did NOT use...Read more
Company wrote 0 private or public responses to the review from Jun 20, 2012.
Enterprise has so severely disappointed me before that I had decided to never again do business with them. However, my Toyota truck needed to be in shop for several days and Toyota told me they would give me a loaner car. Disappointingly, this is managed through...Read more
Company wrote 0 private or public responses to the review from Jun 18, 2012.
Let me start by saying I began renting from Enterprise back in 1980 after I returned home from the US Navy. That makes me a 30 year customer. My problem started when I rented a vehicle on 1/14/12 in order to drive out to see my 5 year old grandson graduate from his...Read more
Company wrote 0 public responses to the review from Mar 01, 2012.
Make sure to READ your contracts! We've reneted from Enterpise several times and felt they could be trusted...NOT! They ask if you want their "give away your money" insurance, we told them no and guess what? It was on the contract anyway at $15/day!! I explained to the...Read more
Company wrote 0 public responses to the review from Oct 25, 2011.
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