State: Illinois City: Rockford Clear all filters (2 of 1790 reviews match)
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Rented a car received a larger vehicle than I rented. I was told by the car was good on gas. When I went out with the associate to view the car she handed me the key and said you are good. Everything is in order and walked away. Did not give me any paperwork. I drove...
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EnterpriseCares
EnterpriseCares

Review #1062301, We’ve noted your comments and we would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.cust...

1.3
I didn't like
  • Car was basically empty when i got it
#1062301
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Enterprise Rent A Car Car Rental Review

I spent almost an entire day of vacation trying to resolve an issue with my rental car. The key fob was flaky and I was told they didn't have any other car avalaible for me - unless I ended up needing to be towed. After hours on the phone, they finally agreed we could switch the car-we still have to drive 80 miles RT and have wasted a day.
1.5
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Diversity of Products or Services
Price Affordability
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#678963
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