State Farm insurance provided me an Enterprise rental for 3 1/2 months. When BMW returned the car litter literally across the street we left our grudge remote in the car. They threw it in a box full of remotes and didn't bother one bit to look who rented it (which the had to do anyway to check in) and label it or call us. I drove 40 miles on Saturday March 9th to look through the box to see if I could find it. I did not reliable they closed at noon on Sat but there were 3 employees sill sitting at their computers. One right next to the window where I tapped lightly with my other remote. After 10 min of completely ignoring me I knocked vigorously on the door which finically prompted a response where one of them came to the door and bitched me out said I was scaring her employees, that they were closed very bitterly. I tried to explain that I had driven a long way but she just coldly walked away. My advice is to use any car rental agency except Enterprise. Now I get to drive another 80 miles (160 total) to try to get my remote back. And I am sure I will be faced with more rude careless poor customer service.
410 N Central Expy
Review about: Enterprise Rent A Car Car Rental.
Monetary Loss: $80.