52 views
New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.7

They have a nice setup to frame you if you rent a car, like you point bums and the measure them and tell you don't worry, next day you are charged for that. Can't you remember what you did last night?

I did return the car next day and asked to talk to the person that deliver me the rental, "she was not there" and the manager tried to "call her" when I could see her hiding on the back.

The manager does not return calls at all after this,. Not follow up from this company, just a bill and when calling them I was threaten to pay?

They filed a complaint with their customer support and was told the Regional manager would call me back, nothing after 8 days.

Just be aware and don't trust them.

Reason of review: Poor customer service.

Preferred solution: Just make people aware of the how they operate.

Location: Pflugerville, Texas

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Enterprise C Ufe

Review #1362493, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers.

We would like to speak with you further. Please email ehiescalationscc@mailca.custhelp.com with your contact information, exact rental office location, rental contract information and the details above so we can address this.

Thank you. โ€“ Carol H.

Enterprise Rent A Car Reviews

  1. 610 reviews
  2. 254 reviews
  3. 131 reviews
  4. 64 reviews
  5. 42 reviews
Enterprise Rent A Car reviews