Enterprise Rent A Car - Location: 2521 Rutland Dr Ste 700 Austin, TX 78758 don't trust them
They have a nice setup to frame you if you rent a car, like you point bums and the measure them and tell you don't worry, next day you are charged for that. Can't you remember what you did last night?
I did return the car next day and asked to talk to the person that deliver me the rental, "she was not there" and the manager tried to "call her" when I could see her hiding on the back.
The manager does not return calls at all after this,. Not follow up from this company, just a bill and when calling them I was threaten to pay?
They filed a complaint with their customer support and was told the Regional manager would call me back, nothing after 8 days.
Just be aware and don't trust them.
Reason of review: Poor customer service.
Preferred solution: Just make people aware of the how they operate.
Location: Pflugerville, Texas
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Comments
Please avoid publishing any personal information and promotional content
Review #1362493, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers.
We would like to speak with you further. Please email ehiescalationscc@mailca.custhelp.com with your contact information, exact rental office location, rental contract information and the details above so we can address this.
Thank you. โ Carol H.