Arrived this afternoon at Hilton Head Airport to find that the car that I had previously reserved was not available.They offered me an 8 passenger transit van to replace my compact rental.
Or they could drop me at my destination then come and get me when a car was available. A 45 minute round trip. It was pretty apparent she had no idea when that might be.
All the other agencies on site had limited inappropriate availability.Never have had this experience renting a car.
Review about: Enterprise Rent A Car Car Rental.
Reason of review: Poor customer service.