(8 of 1808 reviews match)
I'm following up with the regional manager again, and will also file complaints to the head office of this code of conduct issues on how to explain the agreement to further avoid any conflicts with the clients, how to deal with objections and how to explain negative...Read more
Company wrote 0 private or public responses to the review from Nov 17, 2017.
We feel that Enterprise has a bait and switch policy. We checked everywhere for a convertible and Enterprise said they had one at the Hard Rock Cafe. We reserved the car and took an expensive cab ride to the location. The agent on duty, Honey Love, (honest) was very...Read more
Company wrote 0 public responses to the review from Apr 06, 2016.
Hi, I rented a vehicle from Calgary Int Airport between September 9 and September 13. My initial confirmation stated that rental amount per day is $32.09. Later, I was told that I would receive a SUV for an extra $28 which will total of amount $60/day. When I received...Read more
Company wrote 0 private or public responses to the review from Sep 14, 2015.
Enterprise: Rented a car from Tampa, Fla airport. Returned to an agent who inspected everything and signed off on the return. There were absolutely NO ISSUES. A month later we're getting DAILY phone calls from the damage recovery unit saying there's a scratch. Called...Read more
Company wrote 0 public responses to the review from Jun 18, 2015.
- Friendly agents
I didn't like
- False claims of damage
I rented a Cargo van on the 3rd of march 2014 for a week. I went back to return it on the 10th. I went inside to give them the key, as usual I stayed inside while the manager went out to check on it. He came back and hes like you are in trouble. I was shocked. I didn’t...Read more
Company wrote 0 public responses to the review from May 02, 2014.
Warning to people using Enterprise - make sure that the car you pick up is in pristine condition. They will try to blame you otherwise for the tiniest scratches that you can't see in a dark underground parking lot - this is what happened to me. They're slapping me with...Read more
Company wrote 0 private or public responses to the review from Jun 29, 2013.
I was offered a free car upgrade at Las Vegas Airport ; it was a pre-paid rental and no credit card was requested. The agent encouraged me to take advantage of the FREE upgrade. A few months later I get a bill from Entreprise for US $117.99 and threats to pay or...Read more
Company wrote 0 private or public responses to the review from Aug 01, 2012.
I will never again rent a car from these 3 (one owner) companies. Newark Alamo Car rental was the most ripped off car rental. I will take an airplane next time around. BTW, car leasing is getting more affordable compared to previous decades. Why not take my own car...Read more
Company wrote 0 public responses to the review from Jul 11, 2012.
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