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Enterprise Rent A Car - Charge me for something I had know control over

I was charge for two days of rental .. they told me that they try to call and they left a voice message .. I ever received any thing from them.. it turns out they had the wrong number .. my insurance company also had the wrong number.. how found out was from my bank.. has soon has I found out I took the car back.. I shouldn't be responsible for that rental .. If I would have know that I would have taken the car back.. Mike Andrews
Company wrote 0 private or public responses to the review from 1 day ago.
2.1
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#1424036
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Enterprise Rent A Car - Never had any issues until now.

I did my reservation online like i always do was suppose to pickup vehicle on friday i called the local office to clarify a few things and i was told that was placed on BNR because of a balance i was willing to pay.
Company wrote 0 private or public responses to the review from 2 days ago.
Mccomb, Mississippi
#1423078
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Enterprise Rent A Car - Previous rock chip caused crack in windshield
Enterprise Rent A Car - Previous rock chip caused crack in windshield
On the Friday after Thanksgiving Mercury Insurance led me to Enterprise after my car was involved in a collision. In inclamite weather I picked up the rented vehicle and went straight home. A few hours later I entered the vehicle and I discovered a dime sized crack at...
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Company wrote 0 private or public responses to the review from Nov 30.
EnterpriseCares
EnterpriseCares

Review #1411721, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to s...

1.0
#1411721
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Enterprise Rent a car SUCKS

I will never waste anymore of my life dealing with these loosers...being stranded out of state and put me walking cause they couldnt secure the car with my debit/credit card. Made me wait an hour for a car then denied me use of it...pricks
Company wrote 0 private or public responses to the review from Nov 30.
1.0
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1411707
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Be very careful! Currently an investigation for theft with this enterprise! After using a rental car for 7 days I dropped the vehicle off at Service King (which enterprise allows you to do). The truck was OK’d and marked as dropped off (zero damage done to the vehicle...
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Company wrote 0 private or public responses to the review from Nov 30.
Anonymous
peter

freak it i had a similar case few months ago in San Francisco Airport branch. I returned the car in person and they received it. Two weeks later I found that I was charged 7 e...

EnterpriseCares
EnterpriseCares

Review #1411647, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to s...

1.0
#1411647
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We renturned a car from the Littleton, CO office at the office in Glenwood Springs, CO. Picked up Tuesday PM and returned Wednesday PM (calling to let them know we would be up to 2 hours late). We pulled in and we’re waved to the key drop by someone inside closing up...
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Company wrote 0 private or public responses to the review from Nov 27.
EnterpriseCares
EnterpriseCares

Review #1409200, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhel...

#1409200
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Southwest Pompano Beach location Pick up was on time, to physically get a car was 25 min, once the car was ready it was dirty and I requested it to be re-cleaned which they took another 25 min to do so. Once completed , the window was not cleaned and had a film all...
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Company wrote 0 private or public responses to the review from Nov 27.
EnterpriseCares
EnterpriseCares

Review #1408988, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhel...

2.3
I didn't like
  • Anything about this location
#1408988
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I rented a car in Fallon, NV 2191 west Williams Drive. Has a confirmation number. When we went to pick up the car, Krystal Randolph, asst store manager said hey had no cars. We had no other way to get to the airport. Then in about 10 min, she had a car. As we were...
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Company wrote 0 private or public responses to the review from Nov 23.
EnterpriseCares
EnterpriseCares

Review #1406400, we appreciate it when customers tell us about their experiences and we recognize how disappointing this must be for you. We would like to look into this furth...

Anonymous
Anonymous

"She was very rude and I told her that." Translation: I didn't like what I was hearing, I went into my fool act, embarrassed my child(who is probably used to this)and was show...

1.0
#1406400
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Several years ago i rented from Enterprise as my vehicle was in repair. I picked up rental SUV as it came out of automatic wash on site. I walked around and observed no stratches or dents. After 2 days returned vehicle and agent pointed out this giant dent the size of...
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Company wrote 0 public responses to the review from Nov 19.
EnterpriseCares
EnterpriseCares

We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the...

2.2
#1403864
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I have been placed on a do not rent list and you cannot give me any documents to support this reasoning! I Have NEVER rented from you or any of your affiliates. I want this resolved immediately. I do not have any clue who to contact from this point. Your...
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Company wrote 0 private or public responses to the review from Nov 15.
EnterpriseCares
EnterpriseCares

Review #1400940, we would like to speak with you further. Please email ehiescalationscc@mailca.custhelp.com with your contact information, the location that provided you with ...

#1400940
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