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My car warranty rented me a car while mine is in the shop. I started off with a minivan and had to take it back a little over a week later because it had a low tire and needed an oil change. The worker there gave me the keys to another car told me she knew about the...
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1.2
Plainview, Texas
I didn't like
  • Awful staff
  • Accused of damage i did not do to rental car
#1364634
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Enterprise Rent A Car - Pissed off

When looking a my review, I hit the wrong location button and I couldn't go back. This happen in Bridgeton nj, Pearl St. Location. And then Vineland nj location was no help at all.
#1362910
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No drop of box @ bridgeton Pearl St location. I drop off rental on opening business hours!! No one there. I took keys with me and tried to return them next Dy. I was then told to bring keys to another location, which I did. I own a cleaning business myself!! I then...
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1.7
#1362905
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They have a nice setup to frame you if you rent a car, like you point bums and the measure them and tell you don't worry, next day you are charged for that. Can't you remember what you did last night? I did return the car next day and asked to talk to the person that...
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2.5
#1362493
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Back in April, I was involved in a car accident and the person at fault had insurance. Their insurance paid for my rental from Enterprise Rent a Car. But we have to give them my debit for the $50 deposit. 2 months later I get charged $200 for the rental. After numerous...
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1.0
#1360985
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White service van pulled in my driveway backed up and total my mailbox didn’t even stop what a idiot
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EnterpriseCares
EnterpriseCares

We’ve noted your comments and we would like to help put you in touch with someone who can help with this. Please send us a detailed email to ehiescalationscc@mailca.custhelp.c...

#1359839
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At the time of picking up the rental car the associate told me that I couldn’t use my Geico coverage and charge me with their assurance holding $100 on my credit card . In the mid time I contacted Geico to verify if it’s was right . They confirmed that it was abolutly...
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EnterpriseCares
EnterpriseCares

We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the...

1.0
#1357987
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Enterprise car rental in both Mastic, New York and Southampton, New York are liars and schemers. For one thing, i was given a car that smelled so strongly of some kind of smoke it was nauseating to get into the car everyday and they wouldn’t trade the car out because...
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EnterpriseCares
EnterpriseCares

PenitentMarineToad, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.cust...

1.0
#1354879
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Last month rented a car called the day before to reserve the car got to enterprise the car was gone had to rent more expensive car this month same thing happen got there the car was gone had to take truck don’t like trucks then the car they gave me the same day the...
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EnterpriseCares
EnterpriseCares

LuminousFieldSpaniel, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.cu...

1.0
#1354757
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I have been a loyal customer of Enterprise for the last 12 years and on my last rental I had the worst experience dealing with them. I was on vacation and called enterprise to reserve a car at the location near the cruise ship port. The rental agent told me there would...
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EnterpriseCares
EnterpriseCares

EsteemedGorilla, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhel...

1.9
#1353955
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