Latest review first
Several years ago i rented from Enterprise as my vehicle was in repair. I picked up rental SUV as it came out of automatic wash on site. I walked around and observed no stratches or dents. After 2 days returned vehicle and agent pointed out this giant dent the size of...Read more
I have been placed on a do not rent list and you cannot give me any documents to support this reasoning! I Have NEVER rented from you or any of your affiliates. I want this resolved immediately. I do not have any clue who to contact from this point. Your...Read more
Enterprise Rent A Car - Good until deposit
Returned the car on Friday, was told i would have the deposit returned in 24 hours. It's now Tuesday morning and nothing. I'm not happy being lied to and will not use enterprise unless fixed by tonight. I will also advise others to not use this company. This is a scam and the better business burrow will be contacted if nothing is done today!
this company rips you off. They offer very low rental rates online, but carefully hides the information that any money you pay is non-refundable. They sell various insurance products including roadside assistance which are a rip off and non-refundable too. Their staff...Read more
I was in traveling had an issue with the Enterprise vehicle I rented when I was passing through Amarillo Texas. I contact Enterprise and they said they would swap vehicles with me at no cost. After being sent to two separate Enterprise locations I had to go to the...Read more
Needed a rental. Requested a vehicle that would accept 3 car seats in the rear like a large SUV. They tried to give me a Buick Seabreeze. Not going to happen. Next was a ford escape seriously!!! this is not a full size. Next up which I held out hope for was a Toyota...Read more
My daughter was involved in an accident and our insurance took care of the rental car. Enterprise was the source and they did not pick her up they also would not accept her father's credit card payment we had to go through the process of moving money into her account...Read more
On October 26, 2018, I experienced the most egregious display of deplorable customer service & disrespect from an Enterprise Rental representative named LaDarius Maliek Lawrence. My original rental agreement was with Enterprise in Maryland. While driving to NC, I...Read more
we have been renting for almost 20 years and never have problem. Till now... but shout out to Benjamin Conrad, Branch Rental Manager in Richmond KY, for fixing companies mixed up, We're able to continue make memories, Gulf Shore 2018. we had a blast so thank you Mr....Read more
I rented a car on 10/15/18 and received a confirmation email to pick up my car at 8 am on 10/19/18. I arrived at rental location and the enterprise employee told they had no cars and we can’t give you a ride home or to another rental office. I asked if I could call his...Read more
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