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Enterprise Rent A Car - SCAM ALERT
Google "enterprise ding and dent scam" to save yourself the hassle of this office. The rep informed us that there was major damage in the form of a dent and red paint on the vehicle. There was ZERO damage when we returned the van. She blantantly lied because on the...
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EnterpriseCares
EnterpriseCares

Review #1094890, We’ve noted your comments and we would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.cust...

1.0
#1094890
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Hi, I am from Europe. I visited California. Another car bumped into me. Insurance covered, I tought. No way amigo. See this mails from Enterprise Rentals insurance company RSI. Full of bad manor, threaths and 'I'll hit you on your money'. The case is that I reacted...
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EnterpriseCares
EnterpriseCares

Review #1094807, We’ve noted your comments and we would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.cust...

EnterpriseCares
EnterpriseCares

Review #1094807, We’ve noted your comments and we would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.cust...

#1094807
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My Parked car was hit by an uninsured driver who was hit me by an Enterprise rental car. I already filed a claim and it is been more than two months. I'm sick and tired of calling them. Whenever I call them, they say that they will send an adjuster, but no thing...
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EnterpriseCares
EnterpriseCares

Review #1093673, Weve noticed your comments and we would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.cus...

#1093673
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Enterprise Rent A Car - Gave away my reserved car

Enterprise Rent A Car
#1040446
1.1
Details
Enterprise gave away my reserved car when I was late. They did not notify me about cancelling my reservation. When I went to pick up my car they did not have anything like that available and wanted to charge me double. Employee did not care that I had to get to a place and did not even apologize. He was so rude.
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Enterprise Rent A Car Hyundai Car Rental Review

Enterprise Rent A Car
#1035391
1.0
Details
From ontario. Got scammed saying I cause damage I did.not do. $980
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Enterprise Rent A Car Car Rental Booking Review

Enterprise Rent A Car
#1034631
1.6
Details
I was disappointed the day I booked a car and when I've got there, they said nothing was available, so I had to wait for more than 45 min. They couldn't offer something else. This was a bad service I ever had!!
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Enterprise Rent A Car Car Rental Booking Review

Enterprise Rent A Car
#1032363
1.0
Details
Booked an SUV on line for 8am pickup. Artived at 830am only to be told no vehicles available and would be about an hour without guarantee a vehicle would be available. Informed enterprise representative i had a reservation/booking, but it didn't matter. Why confirm a reservation if you cant guarantee it. How am i to wait without knowing if a vehicle is available or not.
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Enterprise Rent A Car - Enterprise car small bumper scratch cost 1420 euro!!!!
I have rent a car from Aachen Jlicher strasse, after i delivered the car back I have realized that there is a small scratch which possible happen in the Autopark after i have parked the car to the place near my home. The guy in there told me that we need to take 850...
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EnterpriseCares
EnterpriseCares

y.erayaltun_30, We appreciate your feedback and we would like to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com includ...

1.8
Aachen, North Rhine-Westphalia
I liked
  • Types of cars offered
I didn't like
  • Inaccurate damage report
#1091589
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I rented a car in Providence RI after a long trip for the west coast. I was picking up in Providence and dropping off in Philadelphia. When I arrived at the counter I was given a courtesy upgrade because the agent said that the computers were slow? I accepted it but...
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EnterpriseCares
EnterpriseCares

Review #1091486, Thank you for your comments. We would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mai...

2.5
I didn't like
  • Way i was treated
  • Salespeople trying to upsell
  • Customer service at corporate level
#1091486
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I was in an accident with my car and as usual I used Enterprise because they pick you up and were nice to me always until this time. I am disabled and on a fixed income and I just didn't have the 100 dollars to put on a credit card so they sent me on my way without...
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EnterpriseCares
EnterpriseCares

Review #1090490, we appreciate it when customers tell us about their experiences and assure you that it's never our intention to inconvenience our customers. We would like th...

1.0
Chelsea, Massachusetts
I didn't like
  • Dishonesty and totally unecessary
#1090490
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Enterprise in Clarksburg, WV provides no customer service at all. You make a reservation, show up, pay, and are forced to wait if no car is available. One guy had been waiting for 5 hrs to get a vehicle while I was there. I waited until closing before just cancelling...
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EnterpriseCares
EnterpriseCares

Aqueen09, we appreciate it when customers tell us about their experiences and I assure you that it's never our intention to inconvenience our customers. We would like to spea...

2.7
#1090477
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Initilally upon arrival the requested Wheel chair was not provided. Clerk did not accept my pre-regist. Or Plus status. Very unhappy disabled customer. Returned and re-rented another Vechicle. Enterprise did not return My initial deposit.after 6 days. Upon which time i...
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EnterpriseCares
EnterpriseCares

Review #1089893, we appreciate it when customers tell us about their experiences and assure you that it's never our intention to inconvenience our customers. We would like to...

1.5
#1089893
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Was told deposit will be returned when car was returned....they lied
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EnterpriseCares
EnterpriseCares

Thank you for your feedback. We would like to look into your billing concern for you. Please email ehiescalationscc@mailca.custhelp.com with your contact information, exact ...

1.0
#1089493
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Put up 150.00 deposit, was told fund will be put back when i returned car, when money wasnt put back i called, was told it takes 2 days. Why didnt they mention this before i rented car, i am sooo pissed off
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EnterpriseCares
EnterpriseCares

We greatly appreciate your comments and review. We would like to look into this for you. Please email ehiescalationscc@mailca.custhelp.com with your contact information, exa...

1.0
#1089407
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