filters
state:
Show
city:
Show
category:
Show
product:
Show
The worse rental experiance ever. The Manager Ana at the Lithonia Ga is so unprofessional. Ive never had a bad experience with Enterprise until now. We cashed out on a $1000 rental and she was rude obnoxious (a customer before us was the issue) she told.another...
Read more
EnterpriseCares
EnterpriseCares

We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com ...

3.2
#1028790
Reply to reviews
Never rent anything from this place they are a bunch of crook's. My uncle was rear ended last week and the other persons insurance supposedly covered him a rental from here . He had to give them a credit card with a 50.00 hold and when we took it back they are saying...
Read more
EnterpriseCares
EnterpriseCares

fruggie2002, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca....

Letitgo
Letitgo

Obviously something happened between the time you rented and the time you took it back since they are required to do a check of the car with you upon rental. You brought it ba...

1.0
I didn't like
  • Being charged for an expense i did not incur
  • Bad process on returns
#1027906
Reply to reviews
Very disappointed!!! I had a reservation for over 2 weeks at the Illinois location. I have rented many times from Enterprise with no problems. First, after waiting 30 min they almost gave my car (the only car on the lot to the walk-in customer in front of me. But he...
Read more
EnterpriseCares
EnterpriseCares

mama5, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhe...

2.0
#1025627
Reply to reviews

Short Review for March 20, 2017, Pc_service

Enterprise Rent A Car
#1023319
Just had the same thing happen on Rt 22, in Union, NJ. Vehicle in shop for a recall Toyota had Enterprise pick me up. Upon arrival told me no because of my provisional license and refused to take me back to Toyota.
Comment Be first to start a discussion
Show

Short Review for March 18, 2017, Pc_service

Enterprise Rent A Car
#1022398
Not freindly at all i never rent car from enterprise again
Comment Be first to start a discussion
Show

Enterprise Rent A Car Car Rental Booking Review

Enterprise Rent A Car
#1021333
3.6
Went to the airport today tonpick up the car i had reserved. Despite acknowledgeing my reservation I was told there were no cars available and it might b several hours till they had one.
Comment Be first to start a discussion
Show

Short Review for March 05, 2017

Enterprise Rent A Car
#1017195
1.0
Was recommended to Enterprise rental car buy Progressive Insurance Company one of Progressive Auto Insurance clients hit my car Progressive was supposed to pay the bill for the rental 2 weeks later Enterprise took $209 in my bank account and told me it's my responsibility to pay the bill, they are very rude when I tried talk to them, the way I see it Progressive and Enterprise are scamming people
Comment Be first to start a discussion
Show
I went in today to rent a large SUV on the friends and family plan. I also wanted to add a driver to the account. And I was told that my additional driver needed to have a major credit card with there name on it. I had a major credit card with my driver's license. I...
Read more
EnterpriseCares
EnterpriseCares

anonymous review #1025095, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

offconsumerpissed
offconsumerpissed

"I am a 70 year old woman and this is how I get treated."Ma'am, it sounds like you are wanting special treatment, not to be treated equally. Why is it surprising that a compan...

#1025095
Reply to reviews
I am in a in a battle right now with this person at enterprise and this man is trying to rip me off I been dealing with him since last year September 2015 I just got my car fix I think February this year its been so long I forgot and he is acting like He was in the...
Read more
EnterpriseCares
EnterpriseCares

anonymous Review #1024693, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

I liked
  • B a d
#1024693
Reply to reviews
We rented a car from Enterprise, upon returning, the supervisor said we damaged the fender. My husband had done the walk thru and had not noticed it. When I drove it home, I was walking around the car and just barely saw the uneven fender. I did not mention it to him,...
Read more
EnterpriseCares
EnterpriseCares

Review #1024035,We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mail...

2.7
#1024035
Reply to reviews
After having a horrible experience renting a vehicle from Enterprise in Brandon, MS the Branch Rental Manager, Ms Cook gave me her Enterprise business card with writing on the back "2 free days on next rental 0531 cs waited over 2 hours". When I contacted this...
Read more
EnterpriseCares
EnterpriseCares

Review #1023687, We’ve noted your comments and we would like to have the opportunity to help you with this. Please send us a detailed email to ehiescalationscc@mailca.custhelp...

1.2
I didn't like
  • Way i was treated
#1023687
Reply to reviews
Reserved for a rental prior a few days in advance online gets to the local location and they dont have anything but a truck to offer me something i was not satisfied with...i also called the local location to let them know i would be late due to my reserved time and...
Read more
EnterpriseCares
EnterpriseCares

anonymous Review #1023212, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

#1023212
Reply to reviews
I recently flew to Daytona Beach Florida and when I got to the Enterprise rental desk they would not except my card for the rental. Flash back a few weeks and I was promised by the representative over the phone that if I was flying in and out of the same destination I...
Read more
EnterpriseCares
EnterpriseCares

anonymous Review #1022861, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

1.0
I didn't like
  • Being lied to
#1022861
Reply to reviews
The statement about picking you up is false. I called and they said they do not have the personnel to pick up today. FALSE ADVERTISEMENT. I needed a car because my car was totaled in an accident. I needed the car today, but was told they do not have any available. I...
Read more
EnterpriseCares
EnterpriseCares

Review #1021623 , We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@ma...

1.8
I didn't like
  • Incompetent staff
  • Customer service
#1021623
Reply to reviews