State: Georgia City: Atlanta Clear all filters (25 of 1537 reviews match)
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I have rented car from Atlanta Airport First thing, they cannot pull my corporate ID 2nd they said another office in Greenwood can fix my billing(I should not be charged for CDW or any Insurance, covered under my Coprorate ID) but I did not get any support from...
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2.0
I didn't like
  • Are not connected well between branches
  • Most important thing
#907148
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I had an accident. Progressive was the insurance company handling my claim. Went to drop my car off for repair. I was put in a Enterprise rent a car. Not knowing that I was on the Enterprise do not rent list for an accident I was involved in while in a Enterprise car....
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#878262
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DO NOT rely on this company to book a car for your vacation! We booked a car ahead of time with these people, called numerous times throughout the day confirming our reservation. When we showed up to pick up our car they had given it away ! We called and called, we...
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EnterpriseCares
EnterpriseCares

review #739461 by anonymous, We’ve noted your comments and we would like to have the opportunity to speak with you about this. Please send us a detailed email to care@enterpri...

1.0
#739461
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Short Review on August 11, 2016

Enterprise Rent A Car
#898915
1.2
Details
Misrepresents the truth and unfair practice
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Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
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Other Product Review

Enterprise Rent A Car
#554778
2.3
Details
I am waitting for a ride one hour ago i have to call the back they said they were coming..still not here
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Customer service
Diversity of Products or Services
Price Affordability
Website

Enterprise Rent A Car Car Rental Review

Enterprise Rent A Car
#547129
Rented a car in Columbus Miss, rented for 1day, upon return , I was told that our 7 lb. POM PUP WAS IN VIOLATION of rental. Agent Adam charged me $150.00 with no inspection of car. I was told later that pets were allowed ..I am still awaiting a call back from cooperate..J will not rent from enterprise..car..
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I was taken to Enterprise by the company that repaired my car. Enterprises are operated as separate entities instead as cooperating units.The employees their do not take your needs seriously. Everything seems to be at their leisure. You hear everything from their...
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1.0
I didn't like
  • Customer service
  • Employee service
#723830
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I was in an auto accident and my insurance company put me in a rental from Enterprise. Upon returning the car the person in charge of completing the inspection asked if I was aware of the damage to the car? We walked outside and he proceeded to point out a ding above...
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EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention. Please send us a detailed email to Care@Enterprise.com with complete details including: Renter’s full name, current phone number,...

#713524
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Enterprise claims I returned one of their cars in 2011 with damage. 1st I've heard of it. Tried to rent a car now and was denied unless I pay for the alleged damage. They were very rude and unhelpful. No one ever contacted me in regards to my returning a car...
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EnterpriseCares
EnterpriseCares

hrpro_jessie, customer service and satisfaction are very important to us at Enterprise. I would like to follow up with you. Please send an email to: care@enterprise.com with t...

EnterpriseCares
EnterpriseCares

Jessie, I would like to discuss this further with you. Please email us at Care@Enterprise.com with your contact information, the exact branch location, rental/reservation numb...

1.0
I didn't like
  • Rude and unhelpful
#648696
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The Enterprise Rental company in East Orange, NJ on Central Ave, signed me up for my Loyalty Rewards. I was not properly informed that in order to get my rewards points I had to activate my password. So since it wasn't activated, I haven't been getting my points. I...
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EnterpriseCares
EnterpriseCares

I would like to discuss this further with you. Please email us at Care@Enterprise.com with your contact information, loyaly number, reference phone numberand any other details...

3.7
#614055
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Booked car 1 week ago. Waited an hour after finish paperwork. Enterprise westport rd louisville. Pathetic
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EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention. We value your feedback and would like to discuss this further with you further. Please email us at Care@Enterprise.com with your ...

#542368
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This company does not want to resolve this issue so i will continue to forever owe 110.52
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EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention. I would like to discuss this further with you. Please email us at Care@Enterprise.com with your contact information, the exact br...

#532869
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i went to capital ave in atlanta. it was the worst service i have ever had. the young lady ASHLEY was the asst. manger. she had a real bad attitude. frist off i call her to let her no i was coming she never said one word about a bill in my name. after i call the light...
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EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention. Customer service and satisfaction are importance to us. We would like to look into this with you. Please contact us at care@enter...

EnterpriseCares
EnterpriseCares

Thank you for bringing this to our attention. Customer service and satisfaction are importance to us. We would like to look into this with you. Please contact us at care@enter...

#501537
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