Waited 4 months to file a corporate complaint never herd back for obvious reason on their end. Tried to work out my situation as i returned the car they did not even check it.
Then 3 days later I receive a call stating i owed them $500 dollars in damages. I went to the man who i returned it asked him to show me the car and there was black scratches on the drivers side. Then i told him are you seriously trying to blame me for this when it had to have been you considering this is a car lot and this happens all the time inherently at car dealerships. He stared at me blankly and had no response because I knew he blamed it on my and ran into another car and used me to cover the cost seeing as I am only 21.
Months later i get another bill aside the 500 for $290 saying my total and was given picture evidence of Orange marks on the alleged car. Orange, not even the same color and i even could tell it wasn't the same location I picked it up at or even pictures of before or after i rented it.
How could this be my fault. Regardless to say there was poor evidence and lack of honesty from employees and I would hope everyone to stay away so you do not get taken advantage of like I did for the $500+ dollars of damages that was not caused by me.
This reviewer shared experience about poor customer service and wants this business to "cancel all charges so i never had to rent from them again" as the author lost $700. This person is overall dissatisfied with Enterprise Rent A Car and uploaded picture s. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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