(18 of 1778 reviews match)
Latest review first
I am one extremely dissatisfied customer. I was in a city on business and unfortunately, I had to get a loaner car for a week. I had 2 different reservations turned down. At Enterprise, I was informed I was put on a do not rent list. (Several calls to the head office...Read more
Enterprise Rent A Car Customer Care Review
Worst customer service ever! No show on pickup. No one answers phone. Pathetic.
Up front they told me my insurance did not cover a rental and that i had to get the additional coverage they provide, so didn't have another option to pay $15 a day, come to find out right after that my insurance did cover a rental and told them about it and they...Read more
Enterprise Rent A Car Car Rental Review
The nastiest cuz I have ever rented an acceptor just now what's them clean two cars and barely touching no wonder this is a nasty business
Just returned car today. Staff stood around and chatted and laughed(4 of them) while I stood in line for 25 minutes. When I rented the car, the staff member was surly and had a very poor attitude. The car was also very dirty and the attitude about that was"tough...Read more
Im very dissapointed with Enterprise Rental.I always rent cars when traveling for church business meetings w/o any problems. But today was the exception.I showed up to pick up the rental car at 4:00pm. at the Shiloh Rd. location and rental was denied.Confirmation...Read more
I very DISSAPOINTED with enterprise rental. I always rent cars for business meetings with enterprise And never had a problem. I showed up today (4:00pm) and the new guy was rude... I had a reservation: Confirmation Number: TKYMJM. I gave him my debit card, my...Read more
I rented a car from enterprise rental car when my car was in the shop being repaired from an accident. The car checked out fine when I picked it up. I drove it home and to work the next day. When my car was ready for pick up, I called them and let them know I needed to...Read more
State Farm insurance provided me an Enterprise rental for 3 1/2 months. When BMW returned the car litter literally across the street we left our grudge remote in the car. They threw it in a box full of remotes and didn't bother one bit to look who rented it (which the...Read more
I rented a Passat from Enterprise Car Rental at DFW Airport in Texas. When I went to drop it off, there were 2 employees to greet me, one asked to get my mileage and pop the trunk. The other "EMPTIED" the trunk. As I was leaving the Enterprise desk with my paperwork, I...Read more
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