Enterprise Rent A Car - They Dont Pick You Up, I Had To Walk!!!!!
They did not honor a middle man sites price when I reserved the car It was $15 more $ per day even though I called them to confirm. I asked them what the total cost of the rental would be and I had just that limit on my credit card.
When I get there Im hit with extra fees and a $150 deposit! Im a senior citizen, disabled, and on a limited income and if I had known what the total rental would be I would have been prepared when I got there. They wouldnt work with me one iota! They were very cold and rude.
So my vacation of a lifetime back home was completely ruined as I was stranded without a car! So the price I was told was more than DOUBLED!!!!!!
I could have made the difference up on my debit card or in cash, but they wouldnt take that! I wont be happy till they give me a round trip air fare from San Diego to Wausau so I can have the trip home I saved for FOR SO LONG!!!!!
Reason of review: Pricing issue.
Monetary Loss: $500.
Preferred solution: Let the company propose a solution.
Location: La Mesa, California
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Comments
Please avoid publishing any personal information and promotional content
EthicalAkbash, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers.
We would like to speak with you further. Please email ehiescalationscc@mailca.custhelp.com with your contact information, exact rental office location, rental contract information and the details above so we can address this.
Thank you. โ Carol H.
Maybe it's because of all the made-up names you go buy? They really prefer to rent to people that don't make up fake names.
How was Jakie? Does Dan know you saw him?
So your own son wouldn't let you borrow his car? Oh I forgot.
He didn't want to see you. Kudos Dan!
:o(