Several weeks in advance I had scheduled to rent a Chevy Tahoe for our trip to Washington DC and Williamsburg, VA. About two days before our August 27th date of departing, Mr.
Tyler Forrester the local manager called and informed me that our vehicle may not be available locally. Since we needed the amount of luggage space available in a Tahoe it was a must that we rent one. Mr. Forrester went out of his way to check with other cities that would be on our trip route.
He found a Tahoe for us just 50 miles away in Evansville, IN that was on our route. We were able to start out trip on the time that we had planned and with the vehicle that we had reserved. Thanks to Mr. Forrester and his staff for going out of their way to assist us.
August 27th was the third time out of our last three rentals that we have used Enterprise and will continue to do so in the future.
David L. Culp, 2806 Marian Drive, Vincennes, IN 47591
Product or Service Mentioned: Enterprise Rent A Car Manager.
Reason of review: Good customer service.