(37 of 1808 reviews match)
Latest review first
I rented a car Feb 21 and noticed that the car wasn't running correctly. I started hearing sounds from the engine when making turns and ect. I immediately went to exchange the car at a near by Enterprise (Norfolk International Airport) they were the only ones open...Read more
Company wrote 0 private or public responses to the review from Feb 23.
I was put in a rental on nov 11, 2017 and the same day the Jeep they put me in broke down on the interstate and I was left for 8 hours and I called the rode side assistant number 6 times and if it wasn’t for the state police I still be on the highway waiting and I was...Read more
Company wrote 0 public responses to the review from Dec 13, 2017.
This is complaint is all about the Enterprise store at Silver Spring Auto Park 3110a Automobile Blvd Silver Spring, MD 20904 Hi I am a regular customer of enterprise, I registered here to report an incident. I have made a reservation today at your store and requested...Read more
Company wrote 0 public responses to the review from Sep 26, 2017.
A few years ago, I rented a car to go to the beach. I spoke to the rental agent for over 30 minutes, he asked me a lot of questions – I answered them all including the fact that I did not have a car, therefore I did not have insurance and would need liability. Before I...Read more
Company wrote 0 private or public responses to the review from Sep 12, 2017.
I had a scheduled pick up today insurance company. So i go into the office provide them with the info provided. They tell me i owed money from a rental back 8n 2001 and at this point im lost never have i rented from this company never is there anyone that can resolve...Read more
Company wrote 0 private or public responses to the review from Oct 17, 2016.
Enterprise has inaccurately and unfairly accused us of damaging our rental car. This will cost us thousands of dollars. Furthermore, they have been difficult to reach and reluctant to respond to our questions. One representative dismissed our questions as irrelevant...Read more
Company wrote 0 public responses to the review from Jul 26, 2016.
I rented a car but the trunk did not open. The branch i rented from is closed on Saturday and Sunday to change it. So i called the enterprise at national airport and they told me i can being it in and change the vehicle it might not be the same but at least a full...Read more
Company wrote 0 public responses to the review from Jun 03, 2016.
I rented from Enterprise for 4 days as my car was in the garage for repair work. I'd made reservation for a compact car, but when I went in I was told I was "lucky" and I was given a "free upgrade" to a Camaro. I drove the car home, the next morning when I was ready...Read more
Company wrote 0 private or public responses to the review from Apr 04, 2016.
Renter beware! Renting a car in the Virginia area without an EZ pass will cost you. First, the employees have no idea about the Enterprise policy regarding toll roads/tunnels/bridges and rental cars. I asked employees the N. Military Hwy location twice and was...Read more
Company wrote 0 public responses to the review from Jan 13, 2016.
See below for confirmation.... " Pick Up Date: Thursday, October 15, 2015 at 4:00 pm Drop Off Date: Friday, October 16, 2015 at Noon Pick Up Location Address and Phone Number :FOUNTAIN SQ-RICH EX21107919 W BROAD STRICHMOND, VA 23294-6303Tel.: (804) 346-8666 Pick Up...Read more
Company wrote 0 public responses to the review from Nov 20, 2015.
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