State: Virginia Product: Enterprise Rent A Car Manager Clear all filters (0 of 47 reviews match)
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I immediately went to exchange the car at a near by Enterprise (Norfolk International Airport) they were the only ones open (unfortunately). When I arrived I explained my problem and they stated they would have to run it pass the manager. While waiting for manager I...
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EnterpriseCares
EnterpriseCares

nglstarks,We’ve noted your comments and would like the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include t...

1.1
Product
Enterprise Rent A Car Manager
I didn't like
  • Vehicle it wasnt working properly
  • I would never use it ever
  • Managers are cocky and feel they can do what they want
#1195842
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In the past I've had great experience with Enterprise, but this time was a horror show. They said my pick-up was confirmed, then didn't show, telling me I was supposed to have confirmed 1 hour before. When I dropped off, the manager was going to meet me in the lot to...
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EnterpriseCares
EnterpriseCares

Customer service is the cornerstone of our business, so we regret to hear of your less than perfect experience with us. We'd like to discuss this more in detail, and have the ...

1.0
Product
Enterprise Rent A Car Manager
#531962
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I am having a very bad experience with ENTERPRISE. Now I have no doubt they totally blame customers for their own faults and make customers pay for the damages caused by whoever earlier. I recently had to rent a car from then, that had a small dent on passenger side,...
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Product
Enterprise Rent A Car Manager
#182028
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