Not resolved
1.0
Details
Customer service
Location
1 comment

I have been renting cars from Enterprise for several years.I primarily rent cars out of Racine, WI, when my car is being worked on.

I was told by the Kenosha, WI location that because my driver's license was from IL they couldn't rent me a car, although my car was being repaired in Kenosha, WI. I'm not sure if they decided that because I'm Native American, but thats the first time I've every been told that. I will make every effort to never rent a car from Enterprise Car Rental.

I'm a Disabled Vet and considered a Senior.I also intend to make sure that USAA is very aware of this..

This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue. This person is overall dissatisfied with Enterprise Rent A Car. The most disappointing about enterprise rent a car car rental at Enterprise Rent A Car was lie that was told Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Enterprise Rent A Car.

Check out the best and the worst companies in Rentals category for more informed decision or compare Enterprise Rent A Car to other companies on our site.

Had an Experience with Enterprise Rent A Car?

Write a review

Comments

Terms of Service
Post Comment
Cancel
EnterpriseCares
#993065

Thank you for bringing this to our attention.Please send us a detailed email to Care@Enterprise.com with complete details such as: contact information, reservation/rental agreement number and reference #150609-003087.

As customer service is of the utmost importance, we would like to look further into this situation for you.

Thanks for posting and we look forward to hearing from you soon.-Tatiana

You May Also Like

Enterprise Rent A Car - ENTERPRISE FALSE HAIL DAMAGE CLAIMS Enterprise Rent A Car "In May of 2014, through the recommendation of my insurance co., I rented a car from Enterprise while my car was being repaired. When I picked up the vehicle,..." Read more Enterprise Rent A Car - St. Petersburg Cheaters Enterprise Rent A Car "Picked the car up at 3400 5TH AVE S, SAINT PETERSBURG, FL location while it was raining. They parked the car out in the pouring rain for us to inspect...." Read more Enterprise Rent A Car - I feel cheated!!! Enterprise Rent A Car "I rented a car while my car was being repaired, offered me a coverage insurance told them that on previous occasions my insurance has covered the rental car, I said..." Read more Enterprise Rent A Car - Still have NOT heard from Enterprise! Enterprise Rent A Car "After dropping off my youngest child at Lincoln University on Friday, August 18th, the 2018 Equinox rental car that may husband and I rented from Enterprise OVERHEATED. (see picture below)...." Read more Ryan Homes - Poor workmanship Ryan Homes "Reason 1000 why you should never buy a home built by Dan Ryan. Had a pipe burst in the kitchen and when the corner cabinet was removed this what we..." Read more Directv - Sales Representative Lied Regarding Sales Offer Directv "On 9-14-17, I was approached by a Direct TV sales representative, offering promotional sales for service. Since I had Uverse service and was looking to lower the cost of my..." Read more Ericdress -  Color Blind Ericdress "I ordered a formal burgundy dress that they had on their website. I ordered it the end of August but they did ship it in time for my event but..." Read more Guardsman - The worst shopping experience of my life Guardsman "I am extremely let down by Guardsman and Nebraska Furniture Mart. I feel very taken advantage of. I saved money to purchase a leather sectional and purchased the protection plan...." Read more