2 comments

You go to Ireland and pay the extra protection to minimise your excess and they forgo the hold on your account.You go to the UK and no they still charge even though you pay the extra to remove excess and they STILL want to hold money on the rental.

This is even different in the US. Ridiculous.

So, I cancel the rental and the *** take ALL of the payment to rent the car.

My response....NEVER EVER EVER will I rent a car from them again.Their loss as I rental 6 to 10 months out of the year atm.

Review about: Enterprise Rent A Car Car Rental.

Monetary Loss: $43.

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EnterpriseCares
#845399

We're listening and would like the opportunity to address your experience with us in the UK.Please send us a detailed email to care@enterprise.com including the exact rental location, your contact information, your reservation number and any further information regarding your experience with us.

Please also reference number 140724-002845 in the subject line of your email.

We look forward to hearing from you soon.

Respectfully,

Zachary A.

Social Media Coordinator

Enterprise Rent-A-Car

EnterpriseCares
Saint Louis, Missouri, United States #845398

We're listening and would like the opportunity to address your experience with us in the UK.Please send us a detailed email to care@enterprise.com including the exact rental location, your contact information, your reservation number and any further information regarding your experience with us.

Please also reference number 140724-002845 in the subject line of your email.

We look forward to hearing from you soon.

Respectfully,

Zachary A.

Social Media Coordinator

Enterprise Rent-A-Car

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